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Nordic retailer selects ExtraHop’s APM solutions

BY Staff Writer

Seattle — ExtraHop Networks, a provider of network-based application performance management (APM) solutions, announced that it has won four new customers in the Europe, Middle East, and Africa (EMEA) region, including Axstores, a retail group in the Nordic region with more than 390 beauty, fashion, home furnishing, and department stores.

“Whether it’s a customer browsing one of our online stores or an employee entering an order at checkout, the success of our business depends on fast and reliable performance,” said Stefan Pörn, operations manager of Axstores. “By providing a top-down view of application performance, the ExtraHop system enables us to measure performance across all tiers of our application environment and ensure that our customers and employees can quickly complete transactions and access information.”

Previously, Axstores measured the performance of individual elements of the infrastructure but could not easily isolate the root cause of interrelated problems. “However, with the ExtraHop system, we can immediately see all the devices present on the network and their dependencies, as well as the impact of core network services such as LDAP and DNS on application performance,” Pörn said.

When Axstores needed a monitoring solution to ensure the successful migration of a critical business application, the company implemented the ExtraHop system to perform the following business-critical functions:

  • Isolate an issue in the application servers that slowed performance for retail stores;
  • Solve database performance issues related to indexing and poorly written application queries;
  • Detect TCP timeouts caused by DNS issues and server misconfigurations using IPv6 instead of IPv4; and
  • Optimize HTTP front-end communications with back-end business systems.
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Avril Lavigne joins Safeway disability support campaign

BY CSA STAFF

PLESANTON, Calif. — Safeway has partnered with singer/songwriter Avril Lavigne for a new, exclusive video to support its annual Support for People with Disabilities fundraising campaign to benefit Easter Seals, Special Olympics and an array of organizations that help people with disabilities live fuller, more independent lives.

"We are honored to be working with Avril Lavigne to build even more excitement for our disabilities campaign and give our customers something unique as a thank you for their support – exclusive access to go behind the scenes with Avril," said Larree Renda, Safeway EVP and chair of the Safeway Foundation.

When customers enter any Safeway, Vons, Pavilions, Tom Thumb, Randalls, Dominick’s or Carrs store through April 30, they should look for the "Behind the Scenes with Avril Lavigne" signs near each store’s entrance, grab a tear-card from the sign and bring it to the register to make a $5 donation at checkout to support services for children and adults living with disabilities. Those customers will be given a coupon and code to view exclusive videos of Avril Lavigne on tour, behind the scenes, performing from her dressing room and visiting Easter Seals programs for kids with disabilities. There’s also an exclusive acoustic version of one of the singer’s most popular songs.

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HSN done ‘Chasing Fireflies,’ acquires lifestyle brand

BY CSA STAFF

ST. PETERSBURG, Fla. — HSN has acquired lifestyle brand Chasing Fireflies. Terms of the transaction weren’t disclosed.

The purchase, which was made through the multichannel retailer’s Cornerstone Brands segment, will accelerate HSN’s move into content-driven lifestyle businesses.

“We are excited about the opportunity to partner with the innovative team at Chasing Fireflies as we build and diversify our interactive, direct to consumer portfolio of content driven lifestyle businesses,” said Mindy Grossman, CEO. “This acquisition will leverage Cornerstone’s strong infrastructure, customer file and digital platform to drive additional growth for the brand.”

Chasing Fireflies will maintain its Seattle headquarters offices and continue to be run by its current team.

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