OPERATIONS

Nordstrom introduces free shipping on in-store purchases

BY Katherine Boccaccio

Seattle — A report by Bloomberg said that Nordstrom Inc. will introduce an ongoing free shipping program for all purchases made at its department stores starting next week.

The program was unveiled just months after Nordstrom introduced standard free shipping and returns on its online orders. It was the first department store chain to do so.

The retailer best known for exemplary service is also currently testing same-day delivery of all online orders for a flat $10 charge. Nordstrom previously provided free shipping for store purchases of $25 or more, for out-of-stocks, for website orders that totaled $200 or more, and for occasional promotions.

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Former Home Depot chief leaves firearms post

BY Staff Writer

Atlanta — Robert Nardelli, former Home Depot and Chrysler CEO, said Friday he is stepping down from his current post as CEO of firearms maker Freedom Group.

Nardelli held the Freedom Group post for just two months before deciding to depart.

He said in a statement Friday that it was a good time for him to focus on his investment and consulting company, XLR-8 LLC.

Freedom Group said it expects to name a permanent successor for Nardelli soon.

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Best Buy taps former Starbucks exec as its new digital head

BY Katherine Boccaccio

Minneapolis — Best Buy Co. said Friday it has named Stephen Gillett as executive VP and president of Best Buy Digital and Global Business Services, effective March 14.

Gillett was previously executive VP Digital Ventures, and chief information officer at Starbucks, charged with leading the company’s efforts to enhance the overall global business operations and improve the customer experience through the use of innovative technology and digital experiences worldwide.

In the newly created position at Best Buy, Gillett is tasked with accelerating the transformation and growth of Best Buy through the advancement of the company’s global digital strategy, digital marketing, entertainment offerings, multi-channel capabilities and business development.

"E-commerce is one of the fastest-growing sales channels for our business,” said Brian Dunn, CEO, Best Buy Co. "Through his transformation work at Starbucks, Stephen has shown the ability to use digital capabilities to deepen relationships with customers across a wide demographic range.”

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