OPERATIONS

NRF opposes changing overtime rules

BY Dan Berthiaume

Washington, D.C. – The National Retail Federation (NRF) is publicly opposing any change in current regulations regarding overtime pay. In a prepared statement issued in response to reports that President Obama will propose a change in federal overtime rules, David French, senior VP for government relations for the NRF, said current overtime rules have been in effect for 10 years and are working.

“If implemented, this would have a significant job-killing effect,” said French. “The last time these rules were looked at, an update was desperately needed because of the uncertainty around overtime rules and the bonanza it was creating for trial lawyers. There is no evidence that is it desperately needed now. Employers who carefully considered the proper classification of their workforce 10 years ago would have to go through that process all over again, and would again be faced with uncertainty, administrative burdens and costs that are contrary to the goal of job creation. At the very minimum, any new regulations on overtime need to go through the full, formal rulemaking process and be thoroughly debated with input from all sides.”

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J.Olivier says:
Mar-14-2014 04:15 pm

Overtime Pay.
Why does the NRF insist on continually finding itself on the wrong side of history? Retailers are notorious for over-working individuals and not paying them. Just look at the spate of lawsuits & changes that have already resulted. In addition, there is a constant refrain from the NRF about the lack of good candidates coming into retail. This move on OT will surely make Retail a more attractive choice for Millenials. Why always so reactionary?

J.Olivier says:
Mar-14-2014 04:15 pm

Why does the NRF insist on continually finding itself on the wrong side of history? Retailers are notorious for over-working individuals and not paying them. Just look at the spate of lawsuits & changes that have already resulted. In addition, there is a constant refrain from the NRF about the lack of good candidates coming into retail. This move on OT will surely make Retail a more attractive choice for Millenials. Why always so reactionary?

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Einstein Noah expands store-level data access

BY Dan Berthiaume

Lakewood, Colo. — Einstein Noah Restaurant Group Inc. has adopted MicroStrategy as its enterprise analytics standard. The company said an expansion of MicroStrategy licenses will allow it to rapidly deploy and extend its mobile application that provides store-level information to its management team.

The focus will be on migrating from traditional grid reports to delivering similar information in a highly visual and interactive manner to generate rapid insight into operational performance at the store, region, and brand level. In addition, Einstein Noah is using MicroStrategy Mobile to monitor restaurant evaluation information from customer surveys providing feedback regarding customer satisfaction. Tracking sales and cost information for each individual store will be combined with customer service ratings, providing company leadership a more detailed view of store and staff performance.

“In our opinion, MicroStrategy is the most complete business intelligence solution available, including data warehousing technology, reporting, analytics and mobility,” said Dan Cunningham, senior VP of IT at Einstein Noah Restaurant Group. “In 2013, we launched a new BI project leveraging MicroStrategy that enabled our ability to migrate from Excel based reporting to a user-friendly mobile application. Our new mobile application has been incredibly well received, and we look forward to further development and enhancements.”

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PayWith launches mobile payment solution

BY Dan Berthiaume

Vancouver, Canada — PayWith Inc. has launched a new smartphone app called the mCard that simply and securely enables in-store transactions with mobile devices. PayWith has signed a North American license agreement with a global payment network that allows PayWith to provide merchants and consumers with a secure and convenient smartphone-based payment, loyalty rewards, and commission sales solution.

With this license agreement, millions of merchants in North America who are able to process credit cards can choose to accept mCards and engage with their customers using the PayWith platform. PayWith’s suite of services includes mobile payment, loyalty rewards programs, customer acquisition campaigns, mobile gift cards, a range of social media marketing, fund-raising for non-profits and associations, as well as customer tracking and analytics for merchants. PayWith does not share data relating to the consumer’s purchase of a mCard with any third party.

"The mCard is a really simple way for shoppers to securely purchase goods and services using nothing more than their phone,” said PayWith CEO David Strebinger.” Merchants who sign up to use this PayWith technology will be able to offer a convenient and secure mobile payment platform and open a new door to marketing directly to their customers — with no new hardware or software required.”

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