Office supplies giant improves visibility across its supply chain
Office Depot is positioning itself to remove friction throughout its customers’ shopping experiences.
The office supplies giant is partnering with Elementum, which provides a real-time supply chain platform that unifies procurement, logistics, manufacturing and inventory operations. By leveraging the company’s cloud-based Product Graph solution, Office Depot will gain global visibility across every segment of its business operations.
The platform enables Office Depot teams to interact proactively across functions as issues arise. It also keeps users abreast of production functions, shipping and inventory based on data aggregated from all integrated Elementum apps.
Armed with these details, Office Depot can shrink lead times and ensure material availability; as well as proactively adjust to issues in real time to deliver on-time and prevent stockouts. In addition, the technology will accelerate decision-making among cross-functional teams.
“Utilizing Elementum is a game-changer for our operations and performance,” said Gerry Smith, CEO of Office Depot. “With this sophisticated technology, we will transform our company, as we fully leverage this tremendous asset to better serve our existing customers and seek new opportunities.”
The solution will support merchandise moving through approximately 1,400 retail stores and Office Depot’s e-commerce operation.
E-commerce leader to open robotics-based depot in the Big Apple
Amazon is expanding its distribution fleet to the Empire State.
The online giant plans to open a new 855,000-sq.-ft. fulfillment center in the New York City borough of Staten Island. The facility, which is Amazon’s first fulfillment center in the state, will pick, pack and ship customer items, such as household essentials, books and toys.
The warehouse will create more than 2,250 new, full-time jobs, and employees will work alongside advanced robotics. These solutions, developed by Amazon’s wholly-owned subsidiary Amazon Robotics, will assist employees in fulfilling customer orders.
The project is being developed by Matrix Development Group.
“We are excited to bring our first fulfillment center to New York and work alongside the state’s incredible workforce,” said Sanjay Shah, Amazon’s VP of customer fulfillment. “The support of local leaders has been instrumental in our ability to come to New York, and we are grateful for the welcome we’ve received to bring thousands of new jobs with benefits starting on day one.”
This is the newest facility expected to feature advanced robotics technology. Amazon also plans to feature the technology in its new facility in South Florida, dubbed a “mega warehouse,” which is set to open in 2018. The online giant is also opening robotics-based distribution centers in Colorado and in Connecticut.
California grocer’s educates customers at the shelf’s edge
Raley’s is helping its customers make more informed food purchasing decisions in-store and online.
Called the Raley’s Shelf Guide, the program features icon-based shelf tags that educate shoppers about current food trends and industry research — and also sets stricter standards for packaged food claims. Overall, the service is creating label transparency when it comes to helping customers understand packaged goods’ ingredients, food processing and nutritional value.
The California-based supermarket chain developed the program through a partnership with Label Insight. The data science company’s proprietary data-as-a-service platform uses machine learning, semantic engine technology, and unique attribute IP to deliver complete and accurate product information for more than 400,000 products. Results were used to develop a set of custom attributes for the Raley's Shelf Guide.
By converting these details into simple and colorful icons found on shelf tags, Raley’s Shelf Guide helps customers quickly interpret whether a product meets their needs, without having to analyze multiple labels. The grocer also created two of their own shelf tag descriptions – making it easy for customers to find food that is minimally processed and nutrient dense.
Also available online, the program is part of Raley’s click-and-collect service. When using the grocer’s eCart program, online shoppers can sort for products using Shelf Guide icons to quickly find products that meet their health and wellness needs. More than 13,000 items in center store have at least one icon.
“We knew that Raley’s could develop a program that truly addresses the needs of our customers and serve as a trusted advisor. Raley’s Shelf Guide attributes will help our customers make easier decisions when shopping our stores,” said Michael Teel, owner and CEO, Raley's. “Only foods that meet the strict standards of Raley’s will qualify for the Shelf Guide tags. I challenge food manufacturers to aspire to meet our Shelf Guide standards for their products at Raley’s.”
Raley's operates 122 stores in Northern California and Nevada under four banners: Raley’s, Bel Air Markets, Nob Hill Foods and Food Source.