STORE SPACES

OfficeMax brings Business Solutions Center format to Chicago

BY Dan Berthiaume

Naperville, Ill. — OfficeMax Inc. announced the opening of its first Chicago-area Business Solutions Center format, with a 3,900-sq.-ft. location in the Streeterville neighborhood.

The service-centric format provides local businesses with a portfolio of specially tailored services and solutions including designed marketing, web, document, IT and shipping services. A specialized business solutions adviser is also located onsite and other features include curated product assortments and an “endless aisle” in-store online kiosk where products can be purchased and shipped directly to the customer.

"We’re very pleased to bring our highly innovative ‘store of the future’ concept, the OfficeMax Business Solutions Center, to Chicago to partner with local businesses and help them grow," said Ravi Saligram, president and CEO of OfficeMax. "This relationship-based model provides flexibility to tailor services, products and solutions to the unique needs of businesses at various stages of growth."

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OPERATIONS

Walgreens enters clinical collaboration agreement with Orlando Health

BY Dan Berthiaume

Deerfield, Ill. – Walgreen Co. and Orlando Health, a comprehensive not-for-profit health care organization based in Orlando, Fla., today announced a clinical collaboration that will provide coordinated and expanded healthcare services in central Florida.

The collaboration and services offered will include greater access to care with healthcare clinics at select Walgreens offering evening and weekend hours and online appointment scheduling, coordination of care for Orlando Health patients with healthcare clinic providers for acute, chronic and preventive services, and direct communication between Orlando Health physicians and healthcare clinic nurse practitioners to facilitate care coordination and sharing of patient information

“Walgreens and Orlando Health are also exploring opportunities to share electronic medical records, with the goal of developing read-only access to real-time patient medical information. This level of coordination could also include creating online or call center appointment scheduling technology to further increase patient access to services.

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OPERATIONS

Missouri AG accuses Walgreens of false advertising

BY Dan Berthiaume

St. Louis – Missouri Attorney General Chris Koster is publicly accusing Walgreens of charging customers more for some products at the cash register than their advertised price in the store aisle. According to Bloomberg, Koster said Missouri will sue Walgreens for false and misleading advertising after a two-month undercover investigation of eight stores in cities including St. Louis, Kansas City and Jefferson City.

Investigators were reportedly overcharged 43 times during 205 undercover purchases, in amounts from pennies to $15. Walgreens could face a fine of $1,000 per pricing violation, although Koster said his main purpose is to resolve the issue rather than simply impose fines. Walgreens has not yet publicly responded to the allegations.

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