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PacSun deploys Global Bay in-store iPad retailing app

BY Katherine Boccaccio

South Plainfield, N.J. — Global Bay Mobile Technologies, a provider of mobile retail software, announced the deployment of its iPad Retailing solution in 300 Pacific Sunwear stores nationwide. The chain plans to implement the solution in an additional 100 stores by yearend.

Global Bay’s iPad Retailing App offers configurable features to meet a retailer’s specific needs, and is designed to improve the interaction between store associate and shoppers, help sales associates complete transactions through the PacSun mobile site in the event of out of stock inventory, and enhance the overall in-store selling experience.

“Clearly retailing is undergoing a fundamental change and the appropriate adoption of new technologies can be a critical piece in building relevance with today’s consumers,” said PacSun CEO Gary Schoenfeld. “Customers and store associates are finding the iPad to be a welcome surprise at Pac Sun and are giving us very positive feedback for being an early adopter.”

Some of the key features of the Global Bay iPad Retail solution deployed by PacSun include:

Personalized selling to increase sales: PacSun store associates leverage the iPad as a personalized selling tool for one-on-one assisted customer selling. Through the iPad Retail App’s Look Book functionality and rich-media content, PacSun store associates are able to walk customers through different outfit combinations and suggest products based on the customer’s purchasing preferences.

Assisted selling to eliminate lost sales: To eliminate missed sales due to out of stock items in the store, PacSun store associates use the iPad to place orders for customers via e-commerce on the spot. In addition, providing sales associates with product information and inventory through the iPad ensures that items are never out of stock and orders can be fulfilled across any channel.

QR code integration to support promotions: PacSun has integrated QR codes into the app to deliver exclusive content directly to the smartphones of consumers who scan QR codes on the screen of the iPad.

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Former Duane Reade CEO Tony Cuti gets three years in prison for fraud

BY Antoinette Alexander

New York City — Former Duane Reade CEO Tony Cuti was sentenced on Monday to three years in prison in connection with accounting fraud at the New York-based drug store chain.

Cuti, who is to report to prison on Jan. 31, 2012, also must pay a $5 million fine.

In sentencing Cuti, U.S. District Court Judge Deborah Batts in Manhattan called him a "gifted, arrogant, driven and entitled individual" who "bullied people into committing fraudulent acts to make the company look better than it actual was," according to published reports.

In June 2010, Cuti was found guilty of conspiracy, securities fraud and making false statements. Former Duane Reade CFO William Tennant was found guilty of securities fraud.

Tennant’s sentencing is scheduled for Aug. 29.

From November 2000 through June 2005, Cuti and Tennant reported inflated income from fraudulent real estate transactions and reduced company expenses through fictitious credits from vendors, prosecutors said.

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NRF Survey; Department stores and apparel stores attract last-minute back-to-school shoppers

BY Katherine Boccaccio

Washington, D.C. — A survey released Tuesday by the National Retail Federation and conducted by BIGresearch showed that department stores, clothing stores and websites are expected to attract most of the last-minute back-to-school purchases.

According to NRF’s 2011 Back-to-School survey, the average family has completed 43% of shopping for K-12 students, similar to last year’s 43.2%. College students and their parents have completed 44.3% f their shopping, up slightly from last year’s 43.1%.

While discount retailers will remain the top shopping destination for last-minute back-to-school shoppers (56.9%), the number of people who will shop at department stores and specialty clothing stores as school approaches is expected to jump substantially this year. According to the survey, 47.1% of last-minute shoppers plan to visit department stores, a 10% increase over last year’s 42.7%. Just over 40% (40.8%) plan to visit specialty clothing stores, a 19% jump over last year’s 34.3%, and 21.7% say they plan to shop online, up from last year’s 16%.

College shoppers will also flock to discount stores (48.2%) for their last-minute purchases. The number of people shopping in department stores (39.6%) and clothing stores (27.7%), however, also rose among that crowd.

An NRF survey released in July estimated that combined K-12 and college spending will reach $68.8 billion, serving as the second biggest consumer spending event for retailers behind the winter holidays. The average family of K-12 students will spend approximately $600 on back to school while college students and their parents will spend an average of $800.

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