OPERATIONS

Paula Deen loses another retail partner

BY Marianne Wilson

Hoffman Estates, Ill. – Sears Holdings on Friday joined the growing list of retailers and other companies severing ties with Southern celebrity chef Paula Deen in the wake of the controversy regarding her use of a racial slur. Both Sears and Kmart sold Paula Deen products.

“After careful consideration of all available information, we have made the decision to phase out all products tied to the brand,” Sears said in a statement. “We will continue to evaluate the situation. Our members’ needs will be given first priority.’

The Home Depot, Target, QVC and Walgreens also have either removed or said they would phase out her products in their brick-and-mortar locations and/or online.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...
REAL ESTATE

Converse’s new store in San Francisco is big on customization

BY Marianne Wilson

San Francisco – Converse has opened its first Northern California location — and its largest store to date — in San Francisco’s Union Square shopping district. With 8,200 sq.ft. of selling space, the store offers a comprehensive assortment of Converse footwear, apparel and accessories, along with an interactive personalization process for designing one-of-a-kind Converse sneakers and clothing.

The “Converse Customization” customization process allows customers to screen-print their own designs or graphics selected from the company’s catalog on various styles of Converse footwear, apparel and accessories. Using iPads, customers can browse more than 150 Converse-curated graphics, including designs that tie back to the San Francisco community, to create their own product by adding grommets, different colored shoe laces and more.

“Opening a retail store in San Francisco is a perfect fit for Converse, a city with a creative spirit similar to ours. We’re thrilled to offer local consumers an outlet to unleash their creativity and participate in our brand through our in-store customization and various music and art programs supported by the brand,” said Jonathan Tappan, general merchandise manager of direct to consumer for Converse.

The store’s design pays tribute to the building’s original structure as seen through authentic and raw industrial elements, including original concrete and tile throughout. The center staircase is located at the center of the store, providing customers the opportunity to shop two floors of curated destinations for Converse’s All Star, Cons and Jack Purcell collections.

The second floor — which houses women’s, kids and premium footwear collections — includes a gallery-like space for the display of work of local artists, in-store music performances and events.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...
News

Belk takes Oracle’s Innovation Award

BY Marianne Wilson

Chicago – Belk, the nation’s largest family owned and operated department store company, was honored as Innovator of the Year at the 2013 Oracle Retail Excellence Awards. The award recipients were announced at Oracle’s annual Oracle Retail CrossTalk customer event, held June 25 to 27 in Chicago.

Other Oracle award winners included the British department store company John Lewis plc for Outstanding Customer Experience, and Deckers Outdoor, the footwear company, for Outstanding Business Performance.

In addition, Amy Wooden, EVP of planning and allocation for Belk, was named Retail Executive of the Year. Diane Randolph, CIO of Reitmans, Canada’s largest women’s apparel retailer, was honored as CIO of the Year.

The annual awards are designed to recognize Oracle retail customers’ use of technology to achieve goals in business performance, innovation and customer experience.
 Retailers are nominated by peers, with finalists and winners chosen by a selection committee comprised of partners and industry experts.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...