REAL ESTATE

Paula Deen to open store in Buffalo suburb

BY Marianne Wilson

New York — Embattled Southern celebrity chef Paula Deen is opening a headquarters and store in Clarence, N.Y., a suburb of Buffalo, this February. The shop, Paula Deen Foods, will include a showroom designed to resemble Deen’s home kitchen and offer products from her branded line of goods.

As to the location, Clarence is home to the Nanco Group, which produces Deen’s namesake packaged foods such as baking mixes, regular and sugar-free chocolates, and tortilla chips. The company was one of the sponsors that stood with Deen this past summer in the wake of a race- and gender-discrimination lawsuit.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...
News

Why BJ’s Wholesale Club refuses to open on Thanksgiving

BY CSA STAFF

This year, it seems that you can’t turn on the TV or read the news without seeing that another store is opening on Thanksgiving. Some believe Black Friday is fading away as more retailers choose to open early to compete with other shopping options such as online sales. I don’t think that Black Friday is going away, but I do think that it is evolving to best serve the needs of the consumer. Any retailer that is going to be successful long-term has to evolve, too. In fact, at BJ’s Wholesale Club for the first time this year, we are changing our Members’ Black Friday shopping experience by offering early Black Friday deals across a whole week — Nov. 24-Dec. 1, except for Thanksgiving of course, when the clubs will be closed.

Every retail organization does what it believes will create a great holiday sales season. And BJ’s is certainly no exception. In fact when I think about creating that positive sales season, I consider two very important audiences: members and team members.

We know our members very well. We know they appreciate the value of membership. Value can be defined many different ways. Some look at it as a monetary measurement, others consider value to mean something that is of high quality and still others equate value to a standard of behavior. At BJ’s, the value is we offer is actually a combination of all three. BJ’s is a business, after all, and we strive to offer the highest-quality goods at great prices, and that is overlaid with how we act as a company. And I strongly believe that BJ’s definition of value aligns with that of our members, who care about family, friends and community. They won’t have the added pressure of shortening their Thanksgiving holiday to seek the best deals at BJ’s.

The other important audience that I mentioned is our team members. As CEO of BJ’s, part of my job is helping the company balance what is best for our team members with our sales goals. In any BJ’s Club, you will find lots of great merchandise including natural and organic foods, the latest electronics, toys, holiday decorations and household goods galore, but that is just “stuff.” What makes BJ’s Wholesale Club exceptional is its nearly 26,000 team members. BJ’s team members make the clubs a place at which people want to shop.

Every team member has a part in creating the member experience: the brand, the value and the delight that is shopping at BJ’s Wholesale Club. Whether in the club or in the distribution centers or even in the home office, it is the hands and hearts of all our team members that ultimately deliver on our promise of membership. As I have told our team members, we are a company of ordinary people who do extraordinary things.

So when I am fortunate enough to sit down with my friends and family for a scrumptious Thanksgiving feast on Thursday, Nov. 28, I will be thankful for the many blessings, including the people surrounding my table, and also for BJ’s members and team members, who I hope are also sitting around a Thanksgiving feast with those who they care about most.

Laura Sen has been president and CEO of BJ’s Wholesale Club since Feb. 2009. Sen was president and chief operating officer of the wholesale club from Jan. 2008 to Feb. 2009, and was EVP of merchandising and logistics from Jan. 2007 to Jan. 2008.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...
News

Former Sears exec cooking at Electrolux

BY CSA STAFF

Electrolux has named former Sears executive Nolan Pike as SVP and GM of its North American cooking business.

Pike most recently worked for Sears as their Kenmore brand VP and GM and as the top merchant for Sears Home Appliances, the nation’s largest appliance retailer. Additionally, Pike spent many years in manufacturing and led the development, launch and product management of several notable cooking lines.

“We produce one out of every three ovens shipped in North America,” said Jack Truong, president and CEO of Electrolux major appliances, North America. “When you align a strong talent like Nolan with North America’s largest cooking business, it is a win for consumers and the appliance market. Nolan’s product knowledge and ability to merchandise complements our brand strength and our commitment to innovation.”

Pike has a bachelor’s degree from the University of Texas, San Antonio, and an MBA from Lehigh University. He will report directly to Truong and will be a member of the company’s North American leadership team. He will join the company Dec. 2 and will be based in Charlotte.

Pike replaces John Terzo, current head of the cooking business, who is retiring after 32 years with the company. As head of the division since 1996, Terzo is credited with leading the Electrolux cooking business to its number one position in North America. He will work closely with Pike and the Electrolux team to ensure a smooth transition.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...