Pep Boys names head of store operations
Philadelphia — The Pep Boys – Manny, Moe & Jack named Chris Adams as SVP store operations.
Since 2010, Adams has served as COO of CarGroup Holdings LLC d/b/a Webuyanycar.com, where he was responsible for launching the U.S. operations of the successful U.K.-based car-buying service. Adams began his career at Enterprise Rent-A-Car.
Mike Odell, president and CEO, said: “Chris has a proven track record of delivering world-class customer service, having cut his teeth rising up through the ranks of Enterprise Rent-A-Car.”
Ascena Retail names president of global sourcing
Suffern, N.Y. — Ascena Retail Group announced it has named Ronnie Robinson to the position of president of Ascena Global Sourcing (AGS).
David Jaffe, president and CEO of the Ascena Retail Group, commented: “Leveraging our sourcing capability across all our brands is an important strategic initiative for Ascena. Ronnie’s experience and accomplishments make him the ideal candidate to lead this effort.”
Robinson joined Ascena’s Tween Brands in 2001 and most recently held the position of EVP-sourcing and technical design.
UPS improves reverse logistics with Jabil
ATLANTA–UPS has formed a strategic collaboration with Jabil Circuit. UPS’s logistics and distribution business unit and Jabil Aftermarket Services will provide optimized reverse logistics solutions for return and repair programs to high-tech original equipment manufacturers, service providers and enterprises on a global scale.
By combining UPS’s warehousing, transportation, returns management and trade compliance capabilities with Jabil’s reverse logistics planning, repair and call center support, the UPS/Jabil collaboration provides a turn-key supply chain model that can drive efficiencies, reduce vendor complexity and enhance customer service.
“Jabil is excited to collaborate with UPS,” said Hartmut Liebel, chief executive officer, Jabil Aftermarket Services. “By leveraging Jabil’s and UPS’s complementary aftermarket services and logistics expertise, customers now have access to a comprehensive suite of services from one source that meets all of their unique reverse logistics needs.”
The collaboration, supported by Jabil’s and UPS’s integrated systems and capabilities, provides flexible service models that accommodate customer return and repair demands that includes providing high-tech companies with access to strategically-located repair and distribution facilities near their customer base. Specifically, the joint UPS/Jabil reverse logistics portfolio includes: order fulfillment, next and same day transportation, returns processing, whole unit and component repair, assembly, procurement and vendor management, planning and inventory funding, call center and tech support, trade compliance and the use of The UPS Store® locations for product pick-up or drop-off.
“Our customers’ supply chains are becoming increasingly complex,” said Brad Mitchell, president of UPS global logistics and distribution.
UPS and Jabil are uniquely positioned to provide customized local services globally, with 1.8 million UPS pick-up and drop-off locations in 147 countries and 55 Jabil service centers in 21 countries.