FINANCE

Pier I December same-store sales up 10.3%

BY CSA STAFF

Fort Worth — Pier 1 Imports’ same-store sales rose 10.3% in December, helped in part by more customers and higher average receipts. The company lifted its fourth quarter guidance.

Pier I used fewer promotions and clearance prices during the month than it did last year, said president and CEO Alex Smith in a statement.

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OPERATIONS

Metropark employs CyberShift workforce management solution

BY CSA STAFF

Parsippany, N.J. — CyberShift, a provider of workforce management services and solutions, has added Metropark, a Los Angeles-based specialty chain with 70 stores, to its roster of retail clients. The specialty apparel retailer has deployed CyberShift’s workforce management solution via its Software-as-a-Service (SaaS) model to automate store scheduling and will be expanding the relationship to include time and attendance.

“At the 2010 NRF Conference, we sought to identify a vendor partner that could enable our store managers to take control of scheduling at the store level,” said Tim Delasantos, VP information systems, Metropark USA, Los Angeles. “We needed an automated solution that could help us schedule our workforce based on anticipated store traffic, as well as sales forecasts, by location and store size. We also wanted to ensure that compliance related business processes — such as California’s mandated break requirements — were routinely documented.”

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SUPPLY CHAIN

Charming Charlie taps Opterus for operational efficiencies

BY CSA STAFF

Toronto — Opterus announced that fashion accessories retailer Charming Charlie has implemented Opterus Store Ops-Center to increase store operational efficiencies.

“This year we have been aggressively growing our business, expanding to more than double the amount of stores we had at the end of 2009,” said David Duke, Charming Charlie facilities manager. “With Store Ops-Center, we can communicate more efficiently with our growing number of stores, as well as use the tool to manage the efforts of our ‘new store opening team.’”

Store Ops-Center is an on-demand, web-based retail portal designed to communicate corporate policy, day-to-day objectives, tasks and handle issues between corporate office and store locations. It enables retailers to rapidly and accurately transfer information to the stores completely and more effectively, helping retailers make more informed strategic enterprise-wide decisions. Retailers can easily deploy the Software as a Service (SaaS) Opterus solution with minimal IT impact, while providing improved store operations efficiency immediately upon deployment.

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