Pinterest adds info to retail pins
San Francisco – Pinterest, the social sharing network that many retailers use to promote products, is allowing users to share more information with their pins. Pins may now include data such as pricing, availability and where to buy products, recipe information and detailed information about movies.
So far, retailers including Home Depot, Anthropologie, eBay, Neiman Marcus, Nordstrom and Wal-Mart are partnering with Pinterest to make more product information available on pins originating from their e-commerce sites.
NRF opposes swipe fee settlement
Washington, D.C. – The National Retail Federation (NRF) is formally opposing the proposed settlement of a federal antitrust lawsuit brought by 19 trade associations and six retailers in 2005. The lawsuit involves “swipe fees” charged for credit card transactions by Visa and Mastercard. Retailers that agree to settlement terms are eligible for a share of a $7.25 billion settlement.
However, the NRF says the proposed settlement does not introduce transparency into the swipe fee process or reform what the NRF terms swipe fee “price fixing,” and also creates a new surcharge for consumers. Retailers who do not opt out of the settlement by May 28 will be assumed to have accepted it.
“The proposed settlement does nothing to bring swipe fees under control and would give Visa and MasterCard a legal blessing to continue their abuse of merchants and consumers indefinitely,” NRF senior VP and General Counsel Mallory Duncan said. “No settlement at all would be better than this one-sided ‘agreement’ written by the card companies for the card companies that would tie retailers’ hands for decades to come.”
Tommy Bahama adopts SaaS IT model
San Diego – Tommy Bahama is employing the IT Service Automation Application Suite from cloud-based IT services provider ServiceNow to automate IT functions such as incident management, change management, problem management, configuration management database and service catalog. The specialty apparel brand is also using the SaaS-based Orchestrate solution from ServiceNow to streamline the hiring and training process.
“We selected ServiceNow to help us evolve the way we deliver IT services,” said Stewart Hubbard, vice president of IT for Tommy Bahama. “ServiceNow’s modern approach to IT service automation will allow us to provide higher levels of customer service across our corporate, retail and restaurant users.”