Pitney Bowes teams with LandPoint to launch new mobile service
Troy, N.Y. Pitney Bowes Business Insight announced it has teamed with GIS provider LandPoint Systems to provide a mobile consumer survey service called FACES (Fast, Accurate, Current Economical Surveys).
FACES, offered through LandPoint’s KnowYourFaces division, provides retailers and restaurant companies with customizable surveys to help them better capture customer data at the point of experience. Using digital technology — electronic handheld devices such as PDAs, Smartphones, Tablets and kiosks equipped with customized FACES consumer survey software and PBBI location intelligence solutions — is designed to address the industrywide issue of capturing consumer data by making it a more accessible, efficient and cost-effective process.
Rather than using pen and paper to conduct customer surveys, FACES facilitates collecting customer data during less intrusive times such as while a customer waits for the bill. Data is catalogued and analyzed to provide insights into real estate, marketing, merchandising and branding.
For more information, visit knowyourfaces.com.
General Growth closes Alabama mall
Chicago General Growth Properties Inc. has shut the doors of its Century Plaza Mall in Birmingham, Ala., according to The Wall Street Journal.
However, General Growth said the move is not related to its bankruptcy filing.
General Growth shut down the 755,600-sq.-ft. mall on May 31. The mall, which the company acquired in 1997, had been losing tenants for several years, the report said.
Gap to remodel 50 Old Navy stores
New York City Gap Inc. chairman and CEO Glenn Murphy updated investors on Wednesday about the company’s top priorities, including gaining market share at its core brands in North America while continuing to grow through its online and international businesses.
Murphy also announced Old Navy’s plans to remodel approximately 50 stores in 2009.
“We’re pleased with the results we’ve seen from the new store prototype that has been tested this year in two Old Navy stores in California, and we’ll invest in 50 additional remodels this year,” said Murphy. “Early results demonstrate the new layouts create a better experience for our customers that better captures the unique energy that’s central to Old Navy’s fun personality.”
The company reiterated its full-year capital expenditure guidance of $350 million for fiscal year 2009.
Gap Inc.’s online and international businesses continue to offer solid growth potential for the company – which, combined, have increased by approximately $500 million from 2006 to 2008.
Murphy also said the company will add 50 labels available at its online shoe and handbag shop Piperlime.
He also noted that internationally, the company will continue to open new stores, including approximately 40 new franchise stores in a total of 20 countries by the end of the year. The company is also expanding its outlet business in the United Kingdom, Japan and Canada.