OPERATIONS

Publix Super Markets’ CEO to retire

BY Gina Acosta

Publix Super Markets named a new CEO to replace current chief executive Ed Crenshaw, who announced his retirement on Wednesday.

The company said that Crenshaw will step down effective April 30, 2016. Upon his retirement, current company president Todd Jones will become president and CEO.

“The board of directors is grateful for Ed’s 42 years of dedicated service to Publix, our associates and the communities we serve,” said Charlie Jenkins Jr., Publix chairman of the board. “He’s been a strong leader keenly focused on our continued growth in current and new markets and committed to the development and promotion of our associates. He’s provided invaluable insights to our industry, serving on numerous boards. The board looks forward to working with Ed to continue the success of Publix.”

Crenshaw began his Publix career in 1974 as a front-service clerk in Lake Wales, Florida. After working in a variety of retail and support positions, he was promoted to director of retail operations for the Lakeland Division in 1984. In 1990, he became VP of the Lakeland Division and was elected to the board of directors. In 1991, Crenshaw moved to Atlanta to start the Atlanta Division as division VP. He was promoted to executive vice president of retail in 1994 and to president in 1996. He was named CEO in 2008.

While he has announced his plans to retire as CEO, Crenshaw plans to remain a member of the Publix board of directors. In addition, the board of directors asked him to accept the role of Chairman of the Board that will be effective May 3. Current chairman of the board Charlie Jenkins Jr. will become chairman emeritus.

Incoming CEO Jones began his career in 1980 as a front-service clerk in New Smyrna Beach, Florida. He worked in a variety of store positions before becoming a store manager in 1988. He was promoted to district manager in 1997, regional director in 1999 and VP of the Jacksonville Division in 2003. In 2005, Jones was promoted to senior VP of product business development. He was named president in 2008.

“I’ve been privileged to lead what could quite possibly be the best company in the world,” said Crenshaw. “Company ownership provides our associates amazing opportunities and with that comes the responsibility to continue to grow our company and invest in each other. The time has come to turn over the reins, and I am pleased to have a leader with the experience of Todd who is ready to take the next step in his career. I am confident in his ability to lead our company into the future and to continue to make Publix a great place for both customers and associates.”

Publix is privately owned and operated by its 180,000 employees, with 2014 sales of $30.6 billion. Currently Publix has 1,113 stores in Florida, Georgia, Alabama, Tennessee, South Carolina and North Carolina.

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OPERATIONS

QVC exec joins GS1 US board

BY Dan Berthiaume

QVC chief information officer Linda Dillman has joined the board of the GS1 US supply chain information standard organization.

GS1 US is a supply chain information standards organization.

Dillman will help guide the GS1 US strategy for driving the adoption and usage of the GS1 System of Standards in e-commerce. The standards uniquely identify products, services and locations globally. They are designed to assist in enhancing the consumer shopping experience while boosting online retailer efficiency, revenue and loyalty.

Dillman has served as CIO for QVC since January 2012. Previously, she served as CIO and executive VP at Walmart, where she worked for more than 18 years. Dillman was also formerly the senior VP of enterprise services/global functions IT for Hewlett-Packard Co. In addition, Dillman was recently named to the Top 10 Women in Tech list by Chain Store Age.

“Linda has been a visionary in transforming e-commerce and supply chain operations across the entire retail industry,” said Bob Carpenter, president and CEO of GS1 US. “Her leadership and commitment to innovation will be influential as GS1 US continues to collaborate with industries that are seeking to address the growing consumer demand for an “always-open, always-on” seamless shopping experience across all fulfillment channels, including online marketplaces, mobile commerce and brick-and-mortar stores.”

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JDA increases agility of warehouse management

BY Dan Berthiaume

JDA Software Group Inc. is releasing enhancements to its warehouse management solution designed to make it more accessible and responsive to real-time, omnichannel supply chain needs.

To maximize accessibility of warehouse management, JDA is embedding mobility into all aspects of the solution. Thus employees can use the application in any location without a workstation. This allows managers to track and observe employees executing their work on the floor, while allowing warehouse associates to accomplish tasks using touchscreens and visual guides on the floor.

The new release also delivers capabilities to expedite returns tracking, routing, processing and the disposition of returns inventory. This reduces the time that it takes for an item to go from a return to sellable inventory.

In addition, JDA warehouse management integrates with order management systems. This enables the rapid response from distribution centers and hubs, enabling retailers to offer customer in-store fulfillment services such as click-and-collect, and buy online, pick-up in store. Integration with JDA transportation management allows automatic shipment consolidation and route optimization.

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