OPERATIONS

Publix taps Apex to boost retail audit recoveries

BY Marianne Wilson

Greensboro, N.C. — Apex Analytix, a provider of services and software to safeguard disbursements, identify fraud and improve performance across the procure-to-pay cycle, announced it has been chosen to provide retail audit software to Publix Super Markets.

Publix will use Apex Analytix FirstStrike Retail, an application used to audit large volumes of data in high-transaction retail environments. Experience shows that internal recovery audit teams armed with FirstStrike are able to achieve far more recoveries in much less time, according to Apex.

Publix plans to use FirstStrike to audit hundreds of millions of warehouse and direct-to-store invoice records for pricing errors, store receiving errors and improper unfulfilled orders. Internal auditors will use the software to identify, write and administer claims and to generate detailed reports on transactions, claims and recovery status – all within the same application interface.

The application works by consolidating transaction data from a retailer’s internal systems and analyzing it using powerful algorithms. With automated tools at their fingertips, internal audit teams can find more recovery opportunities and reduce audit cycle time.

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Arooga’s Grille House & Sports Bar selects Buzztime for tabletop tablets

BY Staff Writer

Harrisburg, Pa. — Arooga’s Grille House & Sports Bar announced it is making tabletop tablets from Buzztime the brand standard for all current and future corporate & franchise locations.

Arooga’s provides the Buzztime Beond tablet-based entertainment system, featuring seven-inch touch-screens, at all nine of its Pennsylvania locations and will feature the system at all future Arooga’s. The tablets are connected to a network that delivers single or multiple player games like Trivia and Texas Hold ‘Em and are also pre-loaded with more than 25 arcade games for guests of all ages to enjoy.

Additional features such as requesting songs and television programming, as well as ordering food and drink, and being able to pay your bill, is expected to be added in the near future.

“Everything we do at Arooga’s is designed to turn new customers into regulars by providing an exceptional experience,” said Gary Huether, Jr., president and co-founder of Arooga’s. “With Buzztime’s cutting-edge tablets, we are "with the times" in terms of customers’ expected technology and we exceed their expectations for their overall entertainment experience. Buzztime is a great solution for Arooga’s because we know it keeps people entertained and it also keeps our guests coming back.”

Arooga’s was selected as America’s Next Top Restaurant Franchise, beating more than 250 entrants from 36 states in a program co-sponsored by Sysco Foods and The Franchise Edge in a nationwide search to find an independent restaurant to become the next great franchise.

Buzztime Beond tablets are now part of the Arooga’s footprint as it pursues a strategic growth plan that includes franchise development in its home state of Pennsylvania as well as New England, New Jersey, Maryland, Virginia, Delaware, Florida, Texas, and Arizona.

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Target CEO resigns

BY Marianne Wilson

Minneapolis — Target Corp. announced on Monday that CEO and president Gregg Steinhafel, a 35-year-company-veteran, had resigned, effective immediately. The news comes nearly five months after the retailer disclosed a massive data breach that damaged its reputation among customers and has derailed its business.

Target CFO John Mulligan will lead the company on an interim basis until a replacement is named. Steinhafel will serve as an advisor during the transition.

"Today we are announcing that, after extensive discussions, the board and Gregg Steinhafel have decided that now is the right time for new leadership at Target," the company said in a statement posted on its website Monday. (The full statement is posted below.)

In a letter to the board of directors, posted to Target’s website Monday, Steinhafel said: "The last several months have tested Target in unprecedented ways. From the beginning, I have been committed to ensuring Target emerges from the data breach a better company, more focused on delivering for our guests."

Industry experts said Steinhafel’s departure is a signal that the company is trying to start fresh as it continues to deal with fallout from the data breach. His resignation comes two months after the resignation of CIO Beth Jacob. Last week, Target named IT veteran Bob DeRodes as its new CIO.

Steinhafel’s tenure as CEO has not been all smooth sailing. The company has struggled with its expansion into Canada and also has seen uneven sales since the recession. A bright spot under Steinhafel’s leadership, however, has been the chain’s expansion into fresh foods and groceries and the success of its branded credit-card program.

Here is the full statement from Target regarding Steinhafel:

“Today we are announcing that, after extensive discussions, the board and Gregg Steinhafel have decided that now is the right time for new leadership at Target. Effective immediately, Gregg will step down from his positions as Chairman of the Target board of directors, president and CEO. John Mulligan, Target’s chief financial officer, has been appointed as interim president and chief executive officer. Roxanne S. Austin, a current member of Target’s board of directors, has been appointed as interim non-executive chair of the board. Both will serve in their roles until permanent replacements are named. We have asked Gregg Steinhafel to serve in an advisory capacity during this transition and he has graciously agreed. The board is deeply grateful to Gregg for his significant contributions and outstanding service throughout his notable 35-year career with the company. We believe his passion for the team and relentless focus on the guest have established Target as a leader in the retail industry. Gregg has created a culture that fosters innovation and supports the development of new ideas. Under his leadership, the company has not only enhanced its ability to execute, but has broadened its strategic horizons. He also led the company through unprecedented challenges, navigating the financial recession, reacting to challenges with Target’s expansion into Canada, and successfully defending the company through a high-profile proxy battle. Most recently, Gregg led the response to Target’s 2013 data breach. He held himself personally accountable and pledged that Target would emerge a better company. We are grateful to him for his tireless leadership and will always consider him a member of the Target family. The board will continue to be actively engaged with the leadership team to drive Target’s future success and will manage the transition. In addition to the appointments of the exceptional leaders noted above, we have also retained Korn Ferry to advise the board on a comprehensive CEO search. The board is confident in the future of this company and views this transition as an opportunity to drive Target’s business forward and accelerate the company’s transformation efforts.”

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