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Quick Service Restaurant Holdings selects Micros Simphony

BY Dan Berthiaume

Sydney, Australia – Quick Service Restaurant Holdings (QSRH) has selected Micros Simphony for its three Australian brands, Red Rooster, Oporto, and Chicken Treat. The cloud-based Micros Simphony Enterprise solution, to be self-hosted and systematically implemented across 550-plus stores, will include point of sale, labor and the Micros Kitchen Display System (KDS).

"We are very excited to have selected Micros’ next generation cloud point-of-sale solution," said Simon Peach, finance director and COO for QSRH. "Micros Simphony will provide our enterprise with the best tools to drive sales and achieve improved speed of service, while allowing us to deliver improved central support services and menu maintenance to our extensive network of franchisees, all in the cloud. We are excited about the opportunities Micros offers to enhance further the customer experience, including tablets for queue busting, loyalty and digital programs.”

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Revel Systems introduces POS bundle for visually impaired

BY Dan Berthiaume

San Francisco – Revel Systems, has introduced a new hardware and software product bundle aimed at providing technology features for the visually impaired. The inherent touch-screen nature of iPad POS terminals are without tactile qualities, making them not fully accessible and independently usable by the visually impaired.

Revel’s new accessibility bundle allows its merchants and customers of restaurants, grocery stores, retailers and quick-serve establishments, to use its platform. Revel’s new accessibility bundle includes Bluetooth enabled keyboards with textured keys, allowing full use of the Revel POS. Revel has also incorporated vocal command prompts and software features so that users can search and access the business function display menu. He or she can conduct business as usual via audio prompts from the POS.

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Increasing federal minimum wage suffers setback

BY CSA STAFF

An effort to raise the federal minimum wage to $10.10 failed on Wednesday, as the issue was not able to clear a procedural vote in the Senate. Senators predominantly voted across party lines, which places Democratic senators in favor and Republican senators opposed.

According to published reports, while the defeat was expected it is serving as a rallying cry for Democrats preparing their next campaign.

"The senators who voted ‘no’ … are doing so contrary to the wishes of the American people," White House Press Secretary Jay Carney told reporters Wednesday. "So what we have seen since the President has been forcefully arguing for raising the minimum wage is support for that proposition around the country," he said. "We’ve seen states acting individually to raise the minimum wage, and that is very heartening."

Carney was referring to Hawaii, which recently raised its minimum wage to $10.10. And in Seattle on Thursday, the minimum wage for that city was raised to $15.

Minimum wage is a hotly contested issue. According to the National Conference of State Legislatures, as of April 8, 38 states considered minimum wage bills during the 2014 session; 34 states are considering increases to the state minimum wage.

In addition to Hawaii, Connecticut, Delaware, Maryland, Minnesota, West Virginia and D.C. have enacted increases so far in 2014. As of Jan. 1, 2014, 21 states and D.C. have minimum wages above the federal minimum wage of $7.25.

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