OPERATIONS

Quiznos names new CEO

BY Staff Writer

Denver — Quick-serve sandwich chain Quiznos announced that it has named Stuart Mathis as president and CEO, effective July 30.

The company also named Susan Lintonsmith as chief marketing officer.

Mathis was previously president of The UPS Store. He succeeds Greg MacDonald, who is stepping down as Quiznos’ president and CEO, effective immediately.

Lintonsmith was previously senior VP and CMO of Red Robin Gourmet Burgers.

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OPERATIONS

Dollar General teams with Western Union to offer prepaid cards at 10,000 locations

BY Staff Writer

Englewood, Colo. — The Western Union Co. and Dollar General Corp. said that they have executed an agreement to begin offering two Western Union general-purpose reloadable prepaid cards at Dollar General’s more than 10,000 stores in 40 states.

Dollar General is now offering the Western Union MoneyWise and co-branded Western Union Telemundo cards.

“Prepaid cards are growing in popularity as a useful money-management tool, and we’re happy to offer them in our stores as an added convenience for our customers,” said Todd Vasos, Dollar General’s executive VP, division president and chief merchandising officer.

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OPERATIONS

Ron Johnson sticking with J.C. Penney’s new pricing strategy; will test RFID tags on merchandise

BY Marianne Wilson

New York — J.C. Penney CEO Ron Johnson said that he is sticking with the chain’s new pricing strategy and that the company’s board of directors was “totally supportive.”

In remarks at Fortune magazine’s Brainstorm Tech conference in Aspen, Col., Johnson acknowledged that J.C. Penney initially confused customers when it came to explaining the new pricing strategy.

"Our execution wasn’t what we needed," he said, according to a Reuters report. "Our pricing is kind of confusing. Our marketing kind of overreached."

Johnson also highlighted some of the improvements he is bringing to the stores. He announced that the chain was replacing its outdated technology infrastructure with an Oracle-based system (see related story), and, beginning this fall, would start to test the use of RFID tags on store merchandise. Other planned enhancements include the use of self-checkouts and mobile checkouts. All stores will be equipped with Wi-Fi.

The J.C. Penney chief executive told the audience he was a strong believer in physical stores. He said that online retailing would level off similar to the way catalog shopping did a few decades ago.

"Online retail is going to level off by category, by business," Johnson said.

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