RadioShack appoints Dollar General exec as CFO
New York — RadioShack is enlisting specialty retail industry veteran John W. Feray to help the company execute its turnaround strategy and has appointed him executive VP and CFO, effective Feb. 6.
Feray joins RadioShack from Dollar General, where he has been SVP of finance and strategy since 2008 under both private equity ownership and as a public company. With responsibility for financial planning and analysis, long-term strategic planning, real estate market planning and operational improvement activities, he has been credited as a key contributor to Dollar General’s growth.
"We are extremely pleased to have a finance professional with John’s experience join us as we move forward with our turnaround plan,” said CEO Joseph C. Magnacca. “John worked as a key member of the finance team that was responsible for the significant financial improvement at Dollar General, and has the strong operational orientation needed to contribute to our strategic efforts. We will benefit from his leadership and insight as we look to increase our operational efficiency and re-build the business in 2014 and beyond."
"I look forward to working with Joe and the entire RadioShack team on the transformation of this iconic American retailer,” added Feray. “I believe my experience at Dollar General is directly applicable to RadioShack and I am delighted to have the opportunity to help the company accomplish the turnaround plan that is underway."
Prior to joining Dollar General, Feray served as senior VP and CFO of First American Payment Systems. Before that he spent several years as senior VP and CFO of Haggar Corporation, the menswear manufacturer and retailer. During his tenure, he oversaw Haggar’s transition from a public to a privately owned enterprise. He has an extensive background in financial management which began at Arthur Andersen where he served as an audit manager. Feray is a graduate of Sam Houston State University and a certified public accountant.
Feray is the latest addition to the company’s new leadership team, which in the last year, has included a new chief marketing officer and chief merchandising officer as well as senior VPs of store concepts, franchise, global sourcing, and inventory planning and allocation.
RadioShack’s Interim CFO Holly Etlin will continue to work with the company as a member of the AlixPartners team advising the company on its operational turnaround.
Stage Stores extends ‘commerce anywhere’ strategy with rapid deployment of Oracle Commerce
Redwood Shores, Calif. — To extend its “commerce anywhere” strategy, Stage Stores has implemented Oracle Commerce. The initiative, completed in less than six months, provided the retailer with a new e-commerce engine, along with guided search and recommendation solutions, all before the 2012 holiday shopping season kicked off.
“Oracle Commerce gives us the ability to bring more exciting products and promotional offers to our customers,” said Steven Hunter, executive VP and CIO, Stage Stores, which operates 888 stores under several banners in 40 states. “I’ve been involved in the deployment of several ecommerce platforms. The Oracle Commerce implementation was less than six months in core project time. This was a quick implementation and one of the smoothest.”
During the peak holiday season of 2012, Stage Stores realized it needed to enhance its ecommerce capabilities to increase scalability, reliablity, and performance, as well as to have the ability to personalize and cross-sell merchandise. To it help meet its goals, Stage Stores selected Oracle Commerce and embarked upon a rapid deployment plan.
In early November 2013, Stage Stores completed a less than six-month deployment of Oracle Commerce, allowing the company to dramatically increase the number of products available on its website.
Oracle Commerce allows Stage Stores to execute more complex pricing and streamline processes, such as the entry of product loads and promotions. The company’s previous platform required site merchandisers to use external tools such as Excel spreadsheets, imported documents, and “cutting and pasting” of data.
Stage Stores’ goal is to offer over 100,000 items on its website so that customers can have access to the full assortment of merchandise availabile in its stores, online exclusive merchandise and additional direct-ship items available through fulfillment partners.
The addition of guided search capabilities delivers more relevant and accurate search results and enables Stage Stores to highlight new products and promotions.
Oracle Commerce also allows Stage Stores to extend its “commerce anywhere” strategy by improving the customer experience on mobile devices, delivering better search, and increasing conversions. The improved ecommerce platform directly impacts store associates with tablets, ensuring both associates and customers can have fast, accurate access to merchandise no matter where it resides.
Next on the horizon for Stage Stores is leveraging Oracle Commerce to help maximize personalization and service on the site for the 40% of the retailer’s customers who hold the company’s private-label credit card.
Amplifi Commerce and Rackspace, both Gold-level members of Oracle PartnerNetwork (OPN), helped to accelerate the deployment and to enable Stage Stores to maximize its return on investment.
Jones Group selects VeriFone for payment system upgrade, mobile payment
New York — VeriFone Systems announced that The Jones Group Inc. has selected VeriFone solutions to enable mobile payment acceptance and enhance customer experience for its internationally recognized brands, including Jones New York and Nine West.
VeriFone will upgrade the brands’ payment environments with its PAYware Mobile e210 mobile point-of-sale (mPOS) solution and the MX 915, an NFC-enabled, multi-media payment terminal.
PAYware Mobile e210 features universal, PCI compliant adapters that transform smartphones and tablets into completely secure mPOS devices that can accept payments from traditional mag-stripe cards as well as EMV (chip and PIN) cards. By enabling store associates to accept all forms of electronic payment from anywhere on the sales floor, PAYware Mobile e210 helps reduce customer wait times while boosting store productivity.
"The Jones Group is a leader in apparel and footwear not only because of our emphasis on excellence in product quality and value, but also because of our focus on the customer experience at all touch-points," said Scott Bowman, group president retail & international, The Jones Group. "By enhancing our in-store environments and customer service, VeriFone provides us with additional means of supporting this philosophy that has built our reputation as an innovative, consumer focused and efficient leader in the industry for the past 40 years."
In addition, The Jones Group is also deploying the MX 915 from VeriFone. A comprehensive payment-enabled media solution, the MX 915 provides Jones New York and Nine West retail locations with a customer-facing payment acceptance terminal and PIN pad that accepts all forms of electronic payment. The MX 915 helps merchants increase in-store sales by delivering powerful multimedia content — such as advertising and promotions — during check out through a color display, without adding to lane or countertop clutter.