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RadioShack faces OT lawsuit

BY Dan Berthiaume

Fort Worth — A former store manager is suing RadioShack Corp. with claims the chain has been failing to pay overtime wages for the past three years. Bloomberg reports that David Verderame filed suit in Philadelphia seeking at least $5.8 million in unpaid overtime wages for all Pennsylvania RadioShack employees. On Thursday, RadioShack had the suit moved to U.S. District Court due to the size of the alleged damages.

Verderame accuses RadioShack of using overtime calculations that violated Pennsylvania’s minimum wage law and only gave employees half of the overtime pay they were entitled to.

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buangsila001 says:
May-12-2013 07:16 am

This would serve a lesson to employers who do not pay over time to their worker. Good thing it was discovered. - Brenda Lee Reed

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Dunkin’ Brands shuffles board

BY Staff Writer

Canton, Mass. – Dunkin’ Brands Group Inc., parent company of Dunkin’ Donuts and Baskin Robbins, has named current CEO Nigel Travis, 63, as chairman of the board of directors. Board member Raul Alvarez, 57, has been appointed lead independent director of the board. These changes come as Jon Luther, 69, prepares to retire as director and chairman of the board effective May 15.

Travis was named CEO in January 2009 while Luther joined Dunkin’ Brands as CEO in January 2003 and was named chairman of the board in 2006. Alvarez is former COO and president of McDonald’s Corporation and joined the Dunkin’ Brands board in May of last year.

"All of us at Dunkin’ Brands owe Jon Luther a tremendous debt of gratitude for his leadership and his vision," said Travis. "Thanks in large part to his efforts, Dunkin’ Donuts and Baskin-Robbins are world-class brands and are well positioned for growth. On behalf of our employees and franchisees from around the world, I wish Jon and his family the very best in the years ahead."

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Survey: Consumers prefer customized in-store experiences over online

BY Marianne Wilson

New York — Checkout remains the number one in-store pain point for 73% of U.S. consumers, according to a survey by Synqera, a global technology startup that uses big data to bring personalized digital experiences to the physical retail store.

The survey found that more than two-thirds of Americans prefer to shop in traditional, brick and mortar stores than online commerce sites, and that shoppers gravitate towards retail locations that offer customized shopping experiences but that

"Synqera found that at the most basic level of commerce, the point of sale in brick-and-mortar retailers is the primary deterrent for consumers shopping at stores," said Filipp Shubin, Synqera COO. "We also discovered that coupon usage increases if they were immediately accessible and personalized to each shopper that walks into the retailer’s store. If the consumer is actively engaged the entire time they are in a store, the better they feel about the shopping experience."

Other key findings from the survey:

  • More than two-thirds of Americans prefer to shop in store versus online;
  • 82% of respondents believe the point-of-sale checkout process can be improved;
  • Nearly three-quarters of Americans find waiting in the checkout line their least favorite aspect of in store shopping;
  • 76% would find the checkout process more enjoyable if they received personalized coupons at checkout;
  • 66% of Americans are more likely to shop in a store where they receive personal suggestions while shopping, and over 75% of total respondents would rather receive personalized coupons; and
  • 8 out of 10 Americans are more likely to shop in a store that provides an overall customized shopping experience.

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May-14-2013 03:06 pm

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Y.Health says:
May-14-2013 03:06 pm

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T.Platt says:
May-10-2013 10:27 am

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