OPERATIONS

Real Mex Restaurants chooses PeopleAnswers for employee screening

BY Staff Writer

Dallas — PeopleAnswers and Real Mex Restaurants said Thursday the pair has executed a software licensing agreement that will bring the PeopleAnswers HR solution to Real Mex for pre-screening, selecting and hiring managers.

“PeopleAnswers is a proven technology in our industry that will automate a paper-based process while helping us find and select management candidates who will be energized leaders for each of our core brands and help us strengthen our position as the industry leader in Mexican casual dining,”

said Steven Wallace, executive VP and chief people officer for Real Mex Restaurants.

The web-based PeopleAnswers assessment test will evaluate candidates as needed, 24/7, and identify the Behavioral DNA of existing staff to allow Real Mex to focus on management candidates with traits similar to its most successful management team members. After candidates complete the PeopleAnswers assessment test, customized, behaviorally based Performance Profiles will identify the candidates with existing qualities and tendencies that best match with Real Mex management positions.

Real Mex will also use PeopleAnswers as a guide for interview content and to assist in succession planning, as well as employee development. PeopleAnswers will integrate with the applicant tracking system Real Mex currently uses to create a seamless and automated recruitment process.

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Alliance Data and Michaels of Canada to issue Air Miles reward miles

BY Staff Writer

Dallas — Loyalty solution-provider Alliance Data Systems Corp. said Thursday that its Canadian coalition loyalty business has signed a new agreement with Michaels of Canada, a subsidiary of Irving, Texas-based Michaels Stores, to issue Air Miles reward miles across multiple Canadian provinces.

Building on its pilot market initiatives issuing Air Miles reward miles in Atlantic Canada since the fall of 2010 and British Columbia since September 2011, Michaels will now roll out the Air Miles reward program within its stores in Alberta, Saskatchewan, Manitoba, Ontario, and Quebec, during the third quarter.

In total, 97 Michaels stores across Canada will issue reward miles by year-end.

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Wal-Mart slashes holiday layaway fee in response to customer complaints

BY Katherine Boccaccio

Bentonville, Ark. — Wal-Mart Stores said Tuesday it has lowered its holiday layaway fee from $15 to $5, saying that the move is in response to customer feedback.

Customers may begin to open layaway accounts under the new fee arrangement on Sept. 15, and it runs through Dec. 14.

According to Duncan Mac Naughton, chief merchandising and marketing officer, Walmart U.S., “this is a direct response to feedback we received since announcing this year’s Holiday Layaway program. [It] makes Walmart more competitive in the marketplace.”

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