OPERATIONS

Rent-A-Center rebrands kiosks

BY Dan Berthiaume

Plano, Texas – Rent-A-Center plans to rebrand the kiosks it operates within third-party retail locations across the country.

Operating under the RAC Acceptance brand since being launched in 2006, the kiosks will transition to the AcceptanceNow brand. Existing kiosks, of which there are over 1,300, will convert in January 2014. Kiosks slated to open this month will immediately adopt the AcceptanceNow name.

“The new brand identity is clearly aligned with the customer experience we provide in a host-store environment,” said Joel M. Mussat, executive VP of emerging businesses for Rent-A-Center. “We help our retail partners ‘save the sale’ for their customers who could not complete a purchase through traditional payment options. At the same time, we allow these customers to get the products they desire for themselves and their families.”

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Kohl’s to keep stores open 24 hours from Dec. 20-24

BY Dan Berthiaume

Menomonee Falls, Wis. – Kohl’s will keep its doors open for more than 100 hours straight, beginning at 6 a.m. on Friday, Dec. 20 through 6 p.m. on Christmas Eve, Tuesday, Dec. 24. Kohl’s is also offering free gift boxes and a “no questions asked” returns policy that offers full refunds and exchanges for purchases made with a receipt or on a Kohl’s charge card.

“The holiday season is an eventful time for families, and Kohl’s is making it easy for shoppers to wrap up their last- minute gift giving with 24-hour access to Kohl’s stores right up to Christmas Eve,” said Michelle Gass, Kohl’s chief customer officer. “Not only does Kohl’s have the hottest gifts at incredible prices, now shoppers will have the added benefit of being able to check off their lists, day or night, whenever it is most convenient for them.”

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Coffee Bean & Tea Leaf names Dunkin’ exec as new chief

BY Katherine Boccaccio

Los Angeles — John Dawson has been named president and CEO of coffee and tea retailer Coffee Bean & Tea Leaf, charged with accelerating the chain’s plans for global growth.

Dawson most recently was global development officer of Dunkin’ Donuts, where he crafted and executed an aggressive growth strategy and led the day-to-day operations of franchising, development, and construction. Prior to joining Dunkin’ Brands, Dawson served as VP of worldwide restaurant development at McDonald’s Corp., responsible for setting the strategic direction for McDonald’s global development.

Dawson replaces Mel Elias, who will assume a position on the board of directors.

In September 2013, The Coffee Bean & Tea Leaf announced that Advent International, CDIB Capital, and Mirae Asset Private Equity had joined to acquire a significant equity position in the company. The three investors, along with existing shareholders The Sassoon family, aim to expand the brand’s visibility and accelerate plans for domestic and international expansion.

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