ECOMMERCE

Report: IKEA to Focus on Stores, Not E-Commerce

BY CSA STAFF

New York City A memo circulated to IKEA employees in Sweden revealed a change in retail strategy for the company, according to Furniture Today.

According to the memo, which came from CEO and president Anders Dahlvig, IKEA will focus on the in-store experience as “the only sales channel,” putting a halt on “further investments to develop the home shopping or online sales channel(s).”

Mona A. Liss, a spokesperson for IKEA U.S. and a member of the company’s U.S. corporate public relations staff, confirmed the authenticity of the memo but said there are no plans to discontinue e-commerce in the United States, the report said.

According to the memo from Dahlvig dated Dec. 7, the focus on in-store efforts is the result of a decision from IKEA’s board, a decision based on the belief that IKEA “can give customers the best offer and the lowest price by making the range available only through IKEA stores,” the report said.

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Stop & Shop to expand deli kiosk service

BY CSA STAFF

BOSTON Stop & Shop will be offering customers access to self-service deli ordering in more than 200 stores by the first quarter of 2008.

Modiv Media, the maker of the Modiv DeliVision kiosk used by Stop & Shop in select stores, as well as other supermarket chains, announced Monday that Stop & Shop would be expanding the use of the service, which allows customers to place their deli order using a touch screen and informs them when the order will be filled, thus eliminating the need to wait in line. In addition, customers, are able to scan their loyalty card for easy ordering of their favorite items.

 

Using Modiv DeliVision, Stop & Shop can now provide a new way for customers to shop, said Christine Dorman, senior vp of operational and strategic initiatives and support services for Stop & Shop. DeliVision gives us an opportunity to enhance customer satisfaction and increase our efficiency. 

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Del Monte board elects Williams-Sonoma cfo

BY CSA STAFF

SAN FRANCISCO Del Monte Foods has announced that it has named Williams-Sonoma executive Sharon McCollam to its board of directors.

Sharon McCollam has served as evp, coo and cfo of Williams-Sonoma since July 2006. She joined the company in March 2000 as vp of finance. From 1993 to 2000, McCollam held a variety of positions at Dole Foods, including vp and cfo of the Dole fresh vegetables division from 1996 to 2000.

We are delighted to welcome Sharon to our board of directors, commented Richard Wolford, ceo and chairman of the board. We believe Sharons participation as a board member will be very beneficial to Del Monte Foods. Her experience is complementary to our business; she contributes additional financial expertise, and as well, will provide important retail and consumer packaged goods perspective for our business. 

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