OPERATIONS

Report: Phishing scam targets Netflix customers

BY Dan Berthiaume

Los Gatos, Calif. – A new phishing scam is reportedly targeting Netflix customers and trying to obtain their financial and personal information. According to the Huffington Post, the scam provides customers with a phony Netflix log-in page that brings them to another fake Netflix page informing them their account has been suspended for unusual activity and providing a fraudulent customer service number.

Upon calling the number, a fake customer service representative recommends the customer download “support software” that is actually malware giving the fraudsters complete access to and control of the user’s computer. Some customers have also been asked to send photos of their personal IDs and credit cards online to verify their identity, or even to display them via webcam. The scam was discovered by an Internet security blogger on Feb. 28, 2014 and is believed to originate in India.

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Target CIO resigns; chain to overhaul info security

BY Marianne Wilson

New York — Target Corp.’s chief information office, Beth Jacob, is resigning, effective Wednesday, as the retailer continues to deal with the fallout from its widespread data breach. The resignation came as Target said it is overhauling its information security practices.

“While we are still in the process of an ongoing investigation, we recognize that the information security environment is evolving rapidly,” said Gregg Steinhafel, chairman, president and CEO, Target, in a statement released by the chain. “To ensure that Target is well positioned following the data breach we suffered last year, we are undertaking an overhaul of our information security and compliance structure and practices at Target.”

As a first step in this effort, Steinhafel added, Target will conduct an external search for an interim CIO to help the retailer through its transformation.

Target also said it is working with an external adviser, Promontory Financial Group, to help it evaluate its technology, structure, processes and talent as part of the overhaul.

“We will also be elevating the role of the chief information security officer and hiring externally for this position,” Steinhafel said. “Additionally, we will be initiating an external search for a chief compliance officer.”

Previously, compliance duties were overseen by Target’s current VP of assurance risk and compliance, who already announced plans to retire at the end of March. With the overhaul, Target will separate the responsibility for assurance risk and compliance.

Jacob was appointed CIO of Target in 2008. In her resignation letter to Steinhafel, Jacob said resigning was a "difficult decision," but that "this was a time of significant transformation for the retail industry and for Target," the Associated Press reported. She did not mention the breach.

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Dunkin’ Brands extends CEO contract through 2018

BY Dan Berthiaume

Canton, Mass. – Dunkin’ Brands Group Inc, the parent company of Dunkin’ Donuts and Baskin-Robbins, today announced the extension of Chairman and CEO Nigel Travis’s employment contract through December 2018. Travis, 64, whose contract previously ran through December 2016, joined Dunkin’ Brands as CEO in December 2008.

"Nigel has done an outstanding job at Dunkin’ Brands over the past five years," said Dunkin’ Brands lead director Raul Alvarez. "Since 2009, under the leadership of Nigel and his management team, Dunkin’ Brands’ nearly 100% franchised system has delivered a compounded annual growth rate of 6.2% in systemwide sales, had strong comparable store sales, added almost 3,300 net new Dunkin’ Donuts and Baskin-Robbins restaurants, and returned approximately $650 million to shareholders during its two-and-a-half years as a public company. Going forward, the company is well positioned for future growth, and Nigel and his team remain focused on driving franchisee profitability and delivering shareholder value."

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