OPERATIONS

Report: U.K. holiday shopping still behind 2011

BY Katherine Boccaccio

London — A report released Wednesday by the International Council of Shopping Centers and Path Intelligence found that, although U.K. consumers are stepping up their shopping at the nation’s shopping centers, the pace is still trailing 2011.

The Path Index — compiled by ICSC and Path Intelligence and measuring shopping-center footfall and time spent per visitor — rose by 3.3% from the prior week to 140.2 (January 8, 2012 = 100) for the week ending December 16, 2012. Although the latest Path Index reading stood at its highest level of 2012, it was 6.6% below its comparable week of the 2011 holiday season.

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SUPPLY CHAIN

Returns to reach record levels this year

BY Staff Writer

New York – Jan. 3 promises to be the longest day of the year for UPS employees as they process a record level of returns to retailers.

According to UPS estimates, package shipment volumes will reach a record level of 520,000 returns to retailers on Jan. 3 and total return volume will reach two million packages the first week of January. The record level of return activity isn’t surprising considering online sales also are expected to set new record this year. In fact, UPS said it expects to ship an estimated 135 million packages worldwide this week with approximately 28 million deliveries are forecast to occur on Thursday, Dec. 20.

With all that package volume, computer systems at UPS will also be working overtime to process tracking requests and more than 400 additional flights per day have been added to process some three million express shipments that will pass through the company’s international air hub in Louisville, Ky.

"We’ve seen a 15% increase in retail returns over last year," said David Sisco, UPS retail marketing director. "UPS research shows that 63% of online shoppers review a retailer’s returns policy before making a purchase."

It’s somewhat surprising that figure isn’t higher, but UPS arrived at that figure after commissioning online measurement firm comScore to conduct an online customer experience study. In addition, the study also found that 48% of online purchases would shop more often with a particular retailer if they were to offer a lenient, easy-to-understand returns policy.

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N.Ss says:
Dec-21-2012 06:50 am

Returns to reach record levels this year
While our modern go on a diet has only been around for concerning 10,000 years.The metabolic set of symptoms are reaching novel record levels each year. http://www.greetings-new-year.info/category/new-year-greeting-cards-text/

N.Ss says:
Dec-21-2012 06:50 am

While our modern go on a diet has only been around for concerning 10,000 years.The metabolic set of symptoms are reaching novel record levels each year. http://www.greetings-new-year.info/category/new-year-greeting-cards-text/

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OPERATIONS

Louis Vuitton CEO resigns over significant health issue

BY Staff Writer

New York — Luxury group LVMH announced Tuesday that Louis Vuitton’s new CEO has resigned suddenly, citing a “significant health issue” as the reason for the departure.

Jordi Constans would be replaced by Michael Burke, CEO since February of Bulgari, the Italian jeweler that LVMH added to its stable of brands in 2011.

Burke served as CEO of Christian Dior USA from 1986 to 1993, when he took charge of Louis Vuitton North America, becoming deputy CEO of Christian Dior Couture worldwide in Paris in 1997.

Following the acquisition of Fendi by LVMH in 2003, he was appointed CEO.

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D.Brisbane says:
Feb-27-2013 08:58 pm

There are a lot of reasons
There are a lot of reasons why he would resign from his job as a CEO, he may have a gambling addiction or had been caught stealing money and the board of directors found out. Michael Burke now has the opportunity to affirm himself, being the CEO of Louis Vuitton is a dream for a lot of people.

D.Brisbane says:
Feb-27-2013 08:58 pm

There are a lot of reasons why he would resign from his job as a CEO, he may have a gambling addiction or had been caught stealing money and the board of directors found out. Michael Burke now has the opportunity to affirm himself, being the CEO of Louis Vuitton is a dream for a lot of people.

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