Report: Walmart reorganizing U.S. store ops
Walmart is simplifying its U.S. business as it looks to respond more quickly to the accelerating pace of change in the retail industry.
The discounter is consolidating its six divisional groups into four and its 44 U.S. regional groups to 36, reported Bloomberg.
“Our last field restructure was several years ago and our business has changed over that time,” spokesman Kory Lundberg said in a statement to Bloomberg. “The structure we are putting in place will help improve communication and execution, streamline decision-making and help us accelerate our pace of change.”
since they have already announced a store closing under "does not fit Business model" in Minnesota by end of October this is the companies new way of saying more store closings are coming. they stated the lease was expiring and where not going to renew it
Walmart should never have withdrawn the price matching from competitors. I shop much LESS at Walmart now because of this.
Restaurant lets customers pay using their face
A new restaurant concept gives customers an easy — and high-tech way — to pay for their meal without having to take out their wallet or even their smartphone.
KPRO, by KFC (from Yum China Holdings), in Hangzhou, China, was developed for young, tech-savvy consumers who are open to new tastes as well as digital innovations. The health-focused restaurant features the first commercial application of Alipay's new "Smile to Pay" facial recognition payment technology globally. (Alipay is the mobile and online payment platform created by Alibaba.)
The technology utilizes a multi-step verification process that only takes about two seconds. It includes a facial scan using a 3D camera. Customers who opt for the facial payment must also enter their mobile phone number to facilitate payment.
In addition to facial recognition payment, KPRO incorporates other cutting-edge technology to provide customers with a convenient and connected dining experience. It has no traditional ordering counter. Instead, customers are able to order at digital kiosks. They can also use their mobile phones to scan QR codes and order at their tables.
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Study: Millennials put a premium on store associates
Generation Y may be tech-savvy, but for many, store employees still play a pivotal role in their overall shopping experience.
In fact, 63% of shoppers aged 18-35 see store associates as extremely important to their retail experience, according to the “Store Associates Report,” from ChargeItSpot. The study is based on responses from more than 600 shoppers at malls across the country.
Another 28% said that store associates are somewhat important. Only 9% of Gen Y customers deemed associates as unimportant to their shopping experience.
While approximately half (49%) of Baby Boomers said store associates are extremely important to their shopping experience, 24% would be comfortable with doing away with this human interaction.
“Retailers strive to deliver rewarding experiences to shoppers every time they enter a store,” said Douglas Baldasare, CEO and founder of ChargeItSpot. “Store associates represent the brand and are there to help shoppers with their needs. Our survey found that even young shoppers see the added value of having a human interaction when they enter a store.”
When asked if they would shop at a store where bots replaced human workers, 42% of Millennials said they would not; 27% said they would, and 30% said they might. While Boomers are comfortable with less human interaction, 51% said they are not yet ready to shop in a store where bots replaced workers. Almost one-in-five (19%) would shop in a store controlled by bots, and 30% said they might be willing to shop in these automated stores.
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