OPERATIONS

Rue La La names former Kohl’s exec as COO

BY CSA STAFF

Boston Online retailer Rue La La said Monday it has named Jeffery Marshall as COO, effective July 6.

Marshall is the former senior VP and CIO for Kohl’s Department Stores.

In his new position with Rue La La, Marshall will be directly responsible for all technology, fulfillment and operations, and will report to Ben Fischman, Rue La La’s CEO.

At Kohl’s, Marshall executed a transformation of the retailer’s Information Services division, helping to drive collaboration and efficiency across its different business units. Marshall’s team implemented numerous technology systems within Kohl’s, including point-of-sale, merchandise planning and allocation markdown optimization, warehouse management and distribution, e-commerce transaction marketing, call center and fulfillment, credit account management, collection and human resources.

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FINANCE

Visa launches new payment card security initiative

BY CSA STAFF

On Wednesday, Visa Inc. launched a new payment card security initiative that the company said could eliminate the need for retailers and other organizations to store full, 16-digit credit and debit card numbers on their systems.

The move comes in response to long-standing pressure from the National Retail Federation, which maintains that merchants should not be required to store the information because of security risks.

Under the new initiative, Visa said it will push card issuers and acquiring banks to allow merchants to present truncated, disguised or otherwise masked card numbers for dispute resolution cases. Some permit this already, but the goal is to make the practice broader, said Eduardo Perez, head of global payment system security at Visa.

Visa said it plans to seek feedback from industry stakeholders on the challenges and issues involved in moving to a more secure payment industry model. After Visa reviews the feedback, it will decide whether to make the recommendations a mandated requirement.

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FINANCE

West Marine sales rise 8.4% in 2Q

BY CSA STAFF

West Marine Inc. reported Thursday that its net revenues for the quarter ended July 3 were $233.4 million, an increase of 8.4% over the year-ago period.

Same-store sales jumped 9.4%.

According to the company, sales benefitted from warmer weather in the northeast. However, “in the southeast, we have been starting to feel the effects of the oil spill in the Gulf of Mexico as boating activities are increasingly restricted,” said Geoff Eisenberg, CEO.

West Marine, a specialty retailer of boating supplies and accessories, operates 330 company-operated stores in 38 states, Puerto Rico and Canada, and two franchised stores in Turkey.

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