Saks, Facebook, Express, Kate Spade New York execs named to Shop.org board
Washington, D.C. — Shop.org, the digital division of the National Retail Federation, on Tuesday announced the addition of new executives to its board of directors and welcomed back three incumbents.
Newly elected shop.org board members include: Brad Brown, senior VP e-commerce and direct sales, REI; David Brussin, CEO and founder, Monetate; Michael Burgess, president, Saks Direct; Peter Cobb, co-founder, executive VP, eBags; Kevin Ertell, VP e-commerce, Sur La Table; Nicolas Franchet, head of e-commerce, global vertical marketing, Facebook; Lisa Gavales, executive VP and CMO, Express; Billy May, VP, e-commerce and customer marketing, Abercrombie & Fitch; Sucharita Mulpuru, VP and principal analyst, Forrester Research; Johanna Murphy, VP e-commerce, Kate Spade New York; and John Rogers, VP/general manager global e-commerce, Under Armour.
Toys ‘R’ Us debuts free layaway for the holidays
Wayne, N.J. — Toys “R” Us said Tuesday that it will waive upfront service fees for its holiday layaway program, kicking off immediately and running through Oct. 31.
The retailer will also remove its minimum purchase requirement, and customers have until Dec. 16 to pick up orders.
Year-round layaway programs will continue, but will have the customary $5 service fee attached.
“Providing our customers flexible payment terms, without requiring an upfront service fee, is our most attractive layaway offer yet,” said Troy Rice, executive VP stores and services.
Toys “R” Us’ layaway program calls for a 20% down-payment at time of order.
Eastern Mountain partners with Smart Button for customer rewards program
Peterborough, N.H. — Eastern Mountain Sports said Tuesday it has launched its first customer rewards program; effective Sept. 1, the outdoor retailer debuted the EMS Rewards which allows customers to earn points on purchases.
Using the Smart Button loyalty platform, the paperless EMS Rewards program has no key fobs or cards to carry. Customers can create accounts at any retail store and online at Rewards.EMS.com. There are no limits to the number of points a customer can earn during each six-month period; rewards will be totaled in March and September, and customers will be notified via email when their rewards certificates are eligible to be claimed or redeemed.