OPERATIONS

Saks, Facebook, Express, Kate Spade New York execs named to Shop.org board

BY Staff Writer

Washington, D.C.Shop.org, the digital division of the National Retail Federation, on Tuesday announced the addition of new executives to its board of directors and welcomed back three incumbents.

Newly elected shop.org board members include: Brad Brown, senior VP e-commerce and direct sales, REI; David Brussin, CEO and founder, Monetate; Michael Burgess, president, Saks Direct; Peter Cobb, co-founder, executive VP, eBags; Kevin Ertell, VP e-commerce, Sur La Table; Nicolas Franchet, head of e-commerce, global vertical marketing, Facebook; Lisa Gavales, executive VP and CMO, Express; Billy May, VP, e-commerce and customer marketing, Abercrombie & Fitch; Sucharita Mulpuru, VP and principal analyst, Forrester Research; Johanna Murphy, VP e-commerce, Kate Spade New York; and John Rogers, VP/general manager global e-commerce, Under Armour.

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STORE SPACES

Macy’s Herald Square renovation debuts Herald Square Café

BY Staff Writer

New York — As part of its landmark, multi-year, $400 million dollar renovation of Macy’s Herald Square, the department store retailer debuts the Herald Square Café this week.

Located on the second floor with the shoe department, the 1,434-sq.-ft., 45,-seat café will serve Starbucks coffees, chocolates and high-end champagnes.

According to Patti Lee, district VP, general manager for Macy’s Herald Square, “Our goal in developing The World’s Largest Shoe Floor was to create the ultimate shoe shopping experience for the Macy’s customer. The Herald Square Café plays an integral role in this vision, elevating the shopping experience and resulting in a virtual wonderland of indulgence for our customers with amenities never before offered in the same setting.”

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OPERATIONS

Toys ‘R’ Us debuts free layaway for the holidays

BY Staff Writer

Wayne, N.J. — Toys “R” Us said Tuesday that it will waive upfront service fees for its holiday layaway program, kicking off immediately and running through Oct. 31.

The retailer will also remove its minimum purchase requirement, and customers have until Dec. 16 to pick up orders.

Year-round layaway programs will continue, but will have the customary $5 service fee attached.

“Providing our customers flexible payment terms, without requiring an upfront service fee, is our most attractive layaway offer yet,” said Troy Rice, executive VP stores and services.

Toys “R” Us’ layaway program calls for a 20% down-payment at time of order.

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