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Saks selects Oracle applications to deliver business insight across all channels

BY Marianne Wilson

New York — Saks Inc. has selected Oracle’s retail merchandising, planning and optimization applications and the Oracle e-business suite 12.1 to help integrate business operations and improve margins and profitability across all channels.

The implementation is part of a business-wide initiative by Saks to establish a modern, flexible and scalable IT platform that will provide finance, human resources, merchandising, commerce and store operations teams with real-time, mobile access to sales, inventory and performance data they require.

“Oracle provides us with a modern technology platform on which we can support our omnichannel approach to the business and build a next-generation retail environment,” said Michael Rodgers, executive VP and chief information and operations officer, Saks, which operates 45 Saks Fifth Avenue stores, 61 Saks Fifth Avenue Off 5th stores and ecommerce site saks.com. “We will use the integrated Oracle Retail solutions to enable our vision of one customer/one product/one inventory, through a seamless set of business processes supported by proven technology tools.”

Saks will use Oracle’s retail merchandise operations and management and its retail planning and optimization solutions to improve performance by identifying emerging trends across commerce, store and mobile channels and managing offerings to meet customer preferences.

The retailer will use the supplier’s e-business suite to transform global financial and human resources operations with faster and more simplified reporting and increased visibility into performance metrics.

Saks currently uses Oracle Database and Oracle Hyperion performance management applications to support strategic financial planning, budgeting and performance management.

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Micros expands partnership with Bertucci’s Italian Restaurant

BY Staff Writer

Columbia, Md. — Micros Systems announced that Bertucci’s Italian Restaurant has expanded its partnership with Micros through the deployment of Micros webOrdering, a fully integrated online ordering program, and the cloud-based back-office platform, mymicros.net.

Micros has converted Bertuccis’ legacy online ordering application to webOrdering across its 94 corporate locations within a 30-day period. Micros’ mymicros.net business intelligent solution, with the Micros myinventory and mylabor modules, are also being implemented across all 94 locations.

The webOrdering application allows Bertucci’s customers to place orders over the web. Once an order is placed online, it is conveniently sent to the Micros POS Workstation and processed like any other carryout order with no interruption to employee workflow.

“We are thrilled and impressed that Micros was able to help us implement the Micros webOrdering solution at our 94 locations and meet our 30-day implementation requirement necessitated by the changes with our legacy vendor,” stated David Lloyd, Bertucci’s CEO. “When we previously started implementation of an online ordering program over a year ago, the MicroswebOrdering application was not yet deployed in the United States. We are excited that it is now available and that it has been installed at Bertucci’s with increased functionality and cost savings from a fully integrated approach.”

Bertucci’s will also leverage Micros mymicros.net business intelligence platform to improve inventory management through the Micros myinventory module and manage its workforce with the Micros mylabor module. The browser-based data warehouse, mymicros.net, will aid Bertucci’s in tightly controlling operations by providing data intensive reports across the enterprise with drill down options to view statistics at each of its 94 locations in real-time.

“Micros cloud-based back of house solutions have proven to be cutting-edge and the best fit for our operations,” said Brian Connell, CFO at Bertucci’s. “By using a single source provider, we are able to build one relationship where there are fewer integration requirements between vendors, significantly reduced costs, and a consolidation of purchasing. Micros understands our needs and with the mymicros.net business intelligence platform, myinventory and mylabor, we will soon have easy to interpret reports that will help Bertucci’s reduce costs and become a more efficient operation.”

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Former ad man to head marketing at Target

BY CSA STAFF

MINNEAPOLIS — Target has brought in someone with both advertising and retail experience to oversee its marketing efforts. The company announced that Jeffrey Jones, II has been named as the company’s EVP and chief marketing officer, effective immediately.

"We are very excited to welcome Jeff to the Target team. Not only does Jeff have a proven track record of success in both the development and execution of countless marketing campaigns but Jeff is also a passionate, dedicated leader who understands the importance of working as a team,” said Gregg Steinhafel, chairman, president and CEO of Target. “Marketing is a key differentiator for Target and I am confident that under Jeff’s stewardship, we will continue to build on our long history of surprising and delighting our guests.”

Most recently, Jones served as partner and president of McKinney, a Durham, NC based advertising agency. Under Jones’ leadership, the agency achieved record growth and profitability. Prior to his work at McKinney, Jones held several leadership positions at Gap Inc. including serving as EVP and chief marketing officer wherehe was responsible for leading marketing strategy, retail store design, store experience and all consumer communication. He also managed Gap Inc.’s gift card subsidiary, Direct Consumer Services LLC serving as president of the division. In addition, Jones previously held leadership positions at marchFIRST, Inc., Coca-Cola Company, Leo Burnett Worldwide, and served as president and CEO of LB Works, a Chicago-based advertising agency associated with Leo Burnett.

"Target is a brand I’ve studied and admired as a marketer for more than a decade, and one my family shops almost daily. I am ecstatic to lead the marketing team and help shape the future of one of the world’s most loved and iconic brands. There has never been a more dynamic time in retailing and the possibilities for where the guest experience, technology and Target’s positioning converge are boundless," said Jones.

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