Sears Accused of Violating Consumer Fraud Law
Atlanta Sears, Roebuck & Company has been hit with a lawsuit seeking class-action status that alleges a company Web site compromises customers’ private information.
The suit, filed last Friday in Circuit Court in Cook County, Illinois, states that the retailer’s managemyhome.com site allows users to view purchase histories of Sears customers by entering public information such as a name or street address, in violation of a state Consumer Fraud Act that forbids “unfair or deceptive” practices.
In a statement e-mailed to Reuters on Friday, when a consumer blog featured an entry raising concerns about the Sears site, the retailer said it had “turned off the ability to view a customer’s purchase history on Manage My Home until we can implement a validation process that will restrict access by unauthorized third parties.”
The complaint, which seeks class-action status and millions in damages, said the data available at the Manage My Home site could be used to commit fraud and obtain even more sensitive customer data such as social security numbers.
Weis Markets names new CEO
SUNBURY, Pa. Weis Markets has named David Hepfinger as the company’s new president and CEO, succeeding former CEO Norman Rich, who has retired.
Prior to becoming CEO, Hepfinger was the company’s president and COO.
Prior to joining Weis Markets in March, Hepfinger was SVP of retailing and administration at Price Chopper, a 116 store supermarket company based in Rotterdam, New York. In this position, he oversaw Price Chopper’s warehouse, distribution, procurement and store operations.
New CEO tasked with Borders turnaround
ANN ARBOR, Mich. Borders Group announced that Ron Marshall, who most recently was Principal of Wildridge Capital Management, a private equity firm he founded approximately three years ago, has been appointed president and CEO and will serve as a director. Marshall, replaces George Jones who served in that same capacity since July 2006.
Prior to founding Wildridge Capital, Marsahall was CEO for eight years with Nash Finch Company, a $5 billion food distribution and retail organization, where Marshall was responsible for a turnaround that included the quadrupling of earnings over a six-year period as well as a 40% improvement in EBITDA over the same period.
“Borders is a powerful brand with millions of loyal customers who love to shop in the stores,” said Marshall. “These are tremendous assets that can be built upon once the balance sheet is strengthened and the company is on more solid financial footing. I’ve led turnarounds at other retail organizations and look forward to leading a new management team at Borders to drive profitability and help ensure lasting success for this great name in retail.”
In addition to Marshall’s appointment as CEO, other management changes were announced. Mark Bierley has been named CFO and EVP of finance. Anne Kubek has been appointed EVP of merchandising and marketing. Additionally, Dan Smith has been named to the new position of chief administrative officer.