OPERATIONS

Sears, Kmart expand free in-store pickup

BY Dan Berthiaume

Hoffman Estates, Ill. – Sears and Kmart will allow pick up of Sears.com or Kmart.com orders at any of each other’s more than 2,000 U.S. stores. Customers will be able to select free store pickup and a preferred pickup location for specially marked online items

The order will then ship to the chosen store and the customer will receive an email confirmation when it is ready for pickup. The customer has three pickup options – with each one offered in five minutes or less:

• Arrive at the store and pick up at the merchandise pickup area.
• Or select free anyone, anywhere pickup and send a friend or family member to pick up the purchase.
• Or select in-vehicle pickup for a Sears store pickup and an associate will then bring the item out to the car.

The Shop Your Way loyalty program channel on YouTube features a video demonstration that illustrates free store pickup at Sears or Kmart.

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OPERATIONS

Report: Secret Service arrests Russian hacker

BY Dan Berthiaume

Washington, D.C. – The U.S. Secret Service has reportedly arrested a Russian national for hacking into consumer credit card data between February 2009 and October 2011. According to Fox Business News, Roman Valerevich Seleznev, 45, was arrested July 5 for hacking into the networks of unspecified U.S. companies.

Seleznev is known as “Track2” on underground hacking sites and was indicted in 2011 on charges of hacking into POS systems of U.S. retailers. He is currently charged with five counts of bank fraud, eight counts of intentionally causing damage to a protected computer, eight counts of obtaining information from a protected computer, one count of possession of 15 or more unauthorized access devices, two counts of trafficking unauthorized access devices, and five counts of aggravated identity theft.

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OPERATIONS

Tedeschi names HR head as COO

BY Dan Berthiaume

Rockland, Mass. – Tedeschi Food Shops is promoting Greg Donoghue to COO. Donoghue succeeds Robert Tedeschi Jr., who retired in June after nearly 39 years of service. In his role, Greg will oversee all operations and facilitates collaboration and project management oversight for all departmental interaction with stores.

Donoghue first began working at Tedeschi Food Shops in 2007, where he served as the general counsel, focusing on real estate transactions, merger and acquisitions and employment matters. Since then, he has served in roles including VP of human resources.

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