OPERATIONS

Sears, Kmart expand free in-store pickup

BY Dan Berthiaume

Hoffman Estates, Ill. – Sears and Kmart will allow pick up of Sears.com or Kmart.com orders at any of each other’s more than 2,000 U.S. stores. Customers will be able to select free store pickup and a preferred pickup location for specially marked online items

The order will then ship to the chosen store and the customer will receive an email confirmation when it is ready for pickup. The customer has three pickup options – with each one offered in five minutes or less:

• Arrive at the store and pick up at the merchandise pickup area.
• Or select free anyone, anywhere pickup and send a friend or family member to pick up the purchase.
• Or select in-vehicle pickup for a Sears store pickup and an associate will then bring the item out to the car.

The Shop Your Way loyalty program channel on YouTube features a video demonstration that illustrates free store pickup at Sears or Kmart.

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News

Home Depot enters connected home market

BY Dan Berthiaume

Atlanta – Following Staples’ expansion of its Staples Connect home and office automation platform to 500 stores, The Home Depot is making Wink-enabled connected home products available for purchase in its nearly 2,000 U.S. stores and online.

The Wink platform unites close to 60 devices with 15 manufacturers of home products ranging from light bulbs and locks to window shades, irrigation systems and water heaters. All Wink-enabled products are operated through the free iOS and Android Wink app that lets consumers personalize their experience. For example, a consumer can operate just one light bulb or all of the light bulbs in a particular room, or they can group the light bulbs with other products in a particular area of their home.

Wink has also developed Wink HUB to support products that do not connect directly to the Internet. The Wink HUB works with connected products from other brands, allowing for control of any smart product from the Wink app. The Wink HUB MSRP is $79.99. However, through Labor Day at The Home Depot, the Wink HUB is priced at $49.99. With the purchase of one Wink-compatible product from The Home Depot, the price of the Wink HUB drops to $24.99, and with the purchase of two Wink-compatible products, it drops to $0.99. The Wink HUB has no monthly fees or contracts and supports protocols including Wi-Fi, Bluetooth LE, Z-Wave, Zigbee, and Lutron ClearConnect.

In addition, the Wink app will be available to download for Google’s Android Wear, allowing Android users to receive alerts and operate their connected home products from anywhere.

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FINANCE

Havertys sales rise in Q2

BY Dan Berthiaume

Atlanta – Havertys sales for second quarter 2014 increased 2.4% to $175.1 million, compared with $171.1 million for the second quarter of 2013. On a same-store basis, sales for the quarter increased 3.2%.

Havertys closed its Plano, Texas, store in May. In the third quarter, the company will open a new store in Fort Worth, Texas, and relocate its Fayetteville, North Carolina, showroom.

“Sales for the second quarter showed growth in the categories of upholstery, mattresses, and accessories,” said Clarence H. Smith, chairman, president and CEO of Havertys. “Our supplier order fulfillment for wood products continued to challenge case goods sales. There has been recent improvement with the exception of a major Chinese manufacturer and we expect lead times to stabilize over the remainder of the year. Our sales results were up against tough double-digit increases in 2013.”

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