News

Security surrounding social media and m-commerce top IT priorities

BY Marianne Wilson

Menlo Park, Calif. — Managing and classifying enterprise data is the number one security and privacy area in need of improvement, and remains a major challenge for IT departments, according to a survey about IT risk factors for 2013 published by global consulting firm Protiviti.

The 2013 IT Priorities Survey found that IT executives are struggling to manage the wide variety of technology risk, regulatory compliance and performance challenges that now face them.

Among 21 areas of technical knowledge, survey respondents identified social media security and mobile commerce security as the areas needing most improvement. CIOs and their staffs indicated that they intended to strengthen their cyber security capabilities in order to tackle the growing threat of breaches — and potential incident response procedures — as well as ensuring their compliance with the increasing number of state and federal information security requirements

Executive-level respondents also rated mobile commerce security, policy and integration among their top five priorities in the new survey’s technical knowledge section, which contrasts strongly with the 2011 survey in which none of these areas made the top of the list. Interestingly, challenges related to virtualization and cloud computing receded in the rankings compared to 2011, suggesting IT departments have a higher level of confidence in managing these areas.

In other findings:

  • The IT function’s top priorities are related to strategy and organization, reflecting a need to enhance the clarity and precision with, which IT performance is measured, monitored and reported internally and externally, as needed to customers.
  • In terms of IT infrastructure, platform performance planning and storage management and planning are listed as top concerns, with respondents ranking their competency level in these categories at 2.8 on a scale of one to five.
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B.Low says:
May-13-2013 11:17 am

Great Post. I have not been
Great Post. I have not been visiting the site recently. Took a visit again and there were some great comments on the site. Excellent post. Keep up the good work. Jewel at Buangkok

B.Low says:
May-13-2013 11:17 am

Great Post. I have not been visiting the site recently. Took a visit again and there were some great comments on the site. Excellent post. Keep up the good work. Jewel at Buangkok

B.Low says:
May-03-2013 08:25 am

I have not been visiting this
I have not been visiting this site lately. Was here the last few days and didnt left a comment. I check back again and found more great insights both from you and the guest comments as well. Excellent Post. Keep up the good work! I have bookmarked this site :) Hillview Peak

B.Low says:
May-03-2013 08:25 am

I have not been visiting this site lately. Was here the last few days and didnt left a comment. I check back again and found more great insights both from you and the guest comments as well. Excellent Post. Keep up the good work! I have bookmarked this site :) Hillview Peak

S.Hance says:
Mar-12-2013 03:42 am

We should secure our social
We should secure our social networks because a lot of hackers in the world who can access your account. It should prioritize this. - J. Kale Flagg

S.Hance says:
Mar-12-2013 03:42 am

We should secure our social networks because a lot of hackers in the world who can access your account. It should prioritize this. - J. Kale Flagg

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OPERATIONS

Wendy’s embraces more modern look; 200 remodels planned for 2013

BY Marianne Wilson

Dublin, Ohio — Wendy’s is getting a makeover. On Feb. 25, the company will unveil its new, more contemporary-looking logo in advertising, on product packaging, crew uniforms, new restaurant signage, menuboards and digital assets.

The updated logo is in sync with the company’s new “Image Activation” restaurant environment, whose bold, sleek, ultra-modern look is designed to enhance the customer experience. Features include lounge seating with fireplaces, flat-screen TVs, Wi-Fi and digital menuboards. (San Francisco-based Tesser worked with Wendy’s on the rebranding and new store design.)

As of Jan. 31, 2013, more than 75 restaurants were reimaged or newly constructed to the new format. Another 200 reimages are planned this year throughout North America and new designs are under way in international markets.

The goal is to remodel 50% of company restaurants in North America by the end of 2015. Average sales volumes for Image Activation restaurants have increased more than 25% over the prior year, according to the company.

"Every brand evolves over time to maintain relevance with consumers," said Craig Bahner, CMO, Wendy’s. "We’re transforming our brand to signal a new dynamic company that’s listening and responding to consumer needs."

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Lowe’s names SVP customer experience design

BY Staff Writer

Mooresville, N.C. — Lowe’s announced that Lara Lee will join the company as SVP customer experience design, effective Feb. 25. She will report to Robert J. (Bob) Gfeller, customer experience design executive.

Lee joined Lowe’s from global design and innovation firm Continuum, where she served as chief innovation and operating officer.

Lee will be responsible for translating business strategies into integrated, multichannel experiences that deliver value to home improvement consumers.

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