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Setting up an iPad Kiosk With iOS 6: Five Easy Steps

BY CSA STAFF

By Kevin Hart, Tekserve

Take a look around your store. Somewhere, likely near the register, there’s a clipboard where you collect customer email addresses for your mailing list. You probably think this clipboard method is the most efficient way to collect this information since it’s worked for you up to this point. Or has it? Do you really have the time to retype all of these email addresses? How many of those email addresses are actually illegible? It may be time for you to upgrade from your paper data collection process to an iPad.

With the iPad filling a growing role in our work and personal lives, it’s a logical next step for retailers to use these increasingly familiar devices to interact with consumers in the form of a mobile kiosk. It was a laborious process to transform an iPad into a kiosk prior to the launch of iOS 6. It was possible, but required special profiles to be installed onto the device, which was complicated for the average user.

One of the lesser-known features introduced in iOS 6 is Guided Access. Hidden deep within the Settings page, this new feature is designed to help children and students with disabilities stay focused while using iOS devices. By allowing an administrator to limit access to specified portions of the touchscreen and deactivate hardware buttons, Guided Access is also a great new tool for setting up an iPad kiosk on the fly. Using Guided Access, a retailer can easily turn off all hardware buttons so no one can switch apps or put the iPad to sleep. The feature also allows restricted access to the settings button within the app, so customers can only access the app the retailer wants them to see. Utilizing these features, a retailer can focus the consumer on one particular app to accomplish their intended goal, for example, gathering customer contact details or assisting the customer in finding additional product information.

Here’s a basic walkthrough of how Guided Access works and how to set up an iPad kiosk:

1. In the Settings app, navigate to General > Accessibility, and then tap Guided Access;
2. Switch it on using the toggle, and then set a passcode (it doesn’t have to be the same as the device passcode);
3. Navigate to the app you want to restrict and press the Home button three times quickly;
4. A screen will pop up where settings can be configured — the user can turn off hardware buttons, motion, and touch control, and even circle areas of the screen that they want to disable; and
5. To turn Guided Access off, press the home button again three times, enter the passcode, and tap “End.”

That’s it – just five easy steps. Now your retail customers can use iPads to collect and distribute valuable information to consumers like never before. Not only is the set up process simple for retailers, but using these familiar devices can serve as another way for a company to be more relatable to its audience – and gather important customer data along the way.

Kevin Hart is CEO of Tekserve.


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Jun-24-2013 01:02 pm

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A.Richards says:
May-17-2013 10:23 am

Oh no.. sometimes that has been used for their marketing purposes, and that you have no idea that those company you think you can rely onto provides those information you have to the public. Regards, Allan Richards "we customize case - visit me at http://www.kekacase.com/design-your-own/custom-case-for-the-ipad-mini.html"

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B.Low says:
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R.Sanders says:
Dec-11-2012 06:25 pm

Guided Access
Guided Access is a great way to manage your iPad settings. It is a very nice feature that permits you to accomplish some very nice tasks. Thank you for explaining that process. Guided Access gives you some valuable management tools, but there is definitely more out there that can do more. I will be quite interested to see all of the new features that will be given to users in the years to come RJ with MokiMobility

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Lamb and Kistler on menu for RLUG luncheon

BY CSA STAFF

More than 500 people are expected to attend the Northwest Arkansas Retail Link User Group’s annual holiday luncheon featuring key Walmart executives as guest speakers.

"The Future of Retail Link," is the title of a presentation to be given by Chris Lamb, a project manager with Walmart’s massive Information Systems Division. Matt Kistler, SVP of merchandise execution with Walmart U.S. also is scheduled to speak.

The event will be held December 13 from 11:30 a.m. to 2:30 p.m. at the John Q. Hammons Center in Rogers, Ar. Attendance at the event is limited to those who posses a valid Retail Link user I.D.

 

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Big brands to benefit from digital gifting deal

BY CSA STAFF

PORTLAND, Maine — CashStar, a leading digital gifting company, has partnered with celebrations site Punchbowl.com, which enables its consumers to embed eGift Cards in their digital greeting cards.

More than 250 brands leverage CashStar’s on-demand B2C and B2B gifting technology and multi-channel marketing strategies. CashStar’s clients include the Home Depot, Staples, Best Buy, Starbucks, Gap, Chili’s Grill & Bar, Pottery Barn, QVC, Sephora, The Cheesecake Factory and Williams-Sonoma. Its partnership with Punchbowl.com will enable customers to use CashStar’s API to access eGifts from its roster of leading retailers and leverages Punchbowl’s best-in-class digital greeting cards.

"Our recent Last Minute Shopping Survey reflected that shoppers are struggling to remember and buy for everyone on their lists this holiday season. eGift Cards are a perfect and easy solution to help consumers reduce holiday stress and provide a gift that everyone enjoys," said David Stone, cofounder and CEO, CashStar. "CashStar’s platform and API technology enables companies like Punchbowl to deliver a richer, more personalized eGift Card experience to consumers."

"CashStar’s trusted relationship with retailers allows us to give consumers eGift Cards from brands they love," said Matt Douglas, CEO, Punchbowl. "As a result, we now offer modern, thoughtful gifts that our customers can send in minutes."

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