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Sheetz rolls out RedPrairie management solution to 365 locations

BY CSA STAFF

Milwaukee RedPrairie, a productivity solutions provider, announced that convenience store chain Sheetz has experienced significant benefits from implementing RedPrairie’s Execution Management solution at its more than 365 stores. Sheetz now has a ‘one source’ tool to send all actionable communications to the right stores at the appropriate time, with the added ability to escalate issues to corporate management.

“With Execution Management, our original intent was to provide our store management team with targeted operations based communications,” said Jim Wenner, Sheetz VP information technology, Sheetz, Altoona, Pa. “Now, the solution has been adopted by all departments to improve our communication and execution at store level.”

RedPrairie’s solution has helped Sheetz’s managers to better prioritize and delegate responsibilities, giving them more time to focus on driving sales and improving customer service, according to Steve Winegardner, Sheetz programming services manager.

“In addition to improving execution at the store level, it allows corporate to track completion compliance and manage the exceptions, which is critical when there is a product recall,” said Winegardner. “We hope to use the system in the future to help determine and direct best practices among store employees — and improve workforce efficiency across the board.”

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Zale gets payment extension from Citibank

BY CSA STAFF

Irving, Texas Zale Corp. is getting a 30-day payment extension from lender Citibank, the company said in a securities filing on Tuesday.

Earlier this year, Citibank informed Zale of the potential of their agreement being terminated unless Zale managed to make a $6 million payment on or before April 1.

Zale said in a securities filing this week that the company has been given an extension to make the payment by April 30.

Zale closed a turbulent second quarter of fiscal year 2010 by posting a surprising profit. The profit came on the heels of the corporation firing its CEO and two other key executive managers, citing the company’s lack of success in meeting its performance goals.

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Court affirms dismissal of RICO charges in Ralphs case

BY CSA STAFF

Pasadena, Calif. Circuit court judges affirmed the dismissal of racketeering claims against Kroger Co. alleged in a class-action suit relating to the retailer’s hiring practices during the 2003-04 strike-lockout in California.

According to a report by Supermarket News, judges said the plaintiffs — individual union employees of Kroger’s Ralphs Grocery division — failed to establish a “pattern” of racketeering and had waived their right to sue Kroger through their union.

The plaintiffs had sought charges against Kroger under the Racketeer Influenced and Corrupt Organizations Act (RICO).

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