OPERATIONS

Shopko appoints president

BY Staff Writer

Green Bay, Wis. — Shopko announced that Jill Soltau has been promoted to the position of president and CMO.

Soltau joined Shopko in 2007 as SVP and GMM apparel and accessories. In 2009, she was promoted to EVP and CMO. Prior to joining Shopko, Soltau held several senior level positions in merchandising, planning and private brand at Sears and Kohl’s department stores.

In her expanded role, Soltau will continue to oversee Shopko’s merchandising and product development, while assuming responsibility for marketing, e-commerce, inventory management and supply chain departments.

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Soltau will continue to oversee Shopko's merchandising and product development, while assuming responsibility for marketing, e-commerce. design site

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Apr-07-2013 10:43 pm

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OPERATIONS

United Airlines opens Walgreens-managed employee health clinic at O’Hare

BY Marianne Wilson

Chicago — United Airlines on Friday announced the opening of its employee health clinic at O’Hare International Airport. The clinic, managed by Walgreens, will serve a broad scope of employees’ health needs, such as urgent care for routine illness, travel and other immunizations including flu shots, prepackaged medications, job-related physical training and pre-employment physicals, at no cost to employees.

The 5,200-sq.-ft. facility is the only one of its kind for any airline at O’Hare. United also offers healthcare clinics for its employees at its Cleveland, Houston, Guam, and Newark/New York hubs.

“More employers are recognizing the benefits of worksite health centers and wellness programs to improve the overall health, satisfaction and productivity of their employees, while also reducing costs,” said Gregg Wasson, Walgreens president and CEO. “This project brings together two companies with deep Chicago roots to make health and wellness a top priority.”

The new O’Hare facility is United’s fifth workplace health, with all of the locations managed by Walgreens. United’s O’Hare facility adds to the more than 370 employer-based worksite health and wellness centers managed and operated by Walgreens Employer Solutions Group.

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OPERATIONS

Study: Brands and retailers have most followed pages on social media

BY Staff Writer

New York — Brands and retailers have the most followed or “Liked” pages on social media, according to WSL/Strategic Retail. Nearly two-thirds (61%) of users who “Fan” social media pages, are choosing to follow brands and retailers — beating out celebrities and TV shows which are followed by just over half of users.

The finding was unveiled as part of the company’s Buzz to Buy 3.0 trend report, its third annual survey measuring how the power of Social Media and online information are impacting buying decisions.

“The new shopping mantra is ‘information is power,’” said Candace Corlett, President of WSL/Strategic Retail. “People are leveraging the abundance of technology to learn everything they want to know about products anywhere they want – be it a quick price comparison on their iPad while at the mall or in-store, or visiting Pinterest for decorating tips. The art and science of digital marketing has become essential for engaging consumers and targeting the right message to the right shopper at the right time.”

Additional findings of the report include:

  • Not so social. While the amount of time Americans spend online continues to increase (up three hours per week over 2011), social media usage has declined for the first time – down 10% in 2012 versus the previous year. Generation X, boomers and seniors are leading the change while usage by Millennials remains consistent.
  • Watch Millennials to see the future of shopping. Millennials showed the highest increase of time spent online – a full 25 hours per week (up five hours per week over 2011). In addition to relying heavily on their Social Networks for information about products they want to buy (40%), they are also the leaders in utilizing mobile phones to help them shop (63%) – resulting in a 15-point margin over Gen X shoppers.
  • Shopping gets mobile. With the rise of portable devices, shoppers are using their smartphones (42%) and tablets/e-readers (16%) to access product information and engage their friends in buying decisions while shopping in-store. In fact, mobile phones and tablets each accounted for 10% of online purchases made in the past three months. Shopping apps further increase mobile shopping activity, now ranking No. 4 among the most downloaded apps (following games, social media and music).

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