OPERATIONS

SMS Assist names former Dollar General exec as VP, facilities

BY Dan Berthiaume

Chicago — SMS Assist announced it has appointed Geoffrey Wigner as executive VP of facilities for the Chicago-based technology-driven facilities maintenance and management company.

Wigner, 48, previously served as senior director of store services for Dollar General, where he successfully managed more than $500 million in capital and expense budgets while directing major projects affecting more than 10,000 stores. He joins an expanded SMS Assist executive team that includes VP of client services Michael l. McMath, formerly of Wal-Mart, and COO Chief Operating Officer Matthew Pitts, who previously controlled maintenance for more than 2,200 Home Depot locations.

“Geoff’s abilities in operational leadership and budget analysis are critical to managing the growth of SMS Assist,” said Michael Rothman, CEO, SMS Assist. “His experience in process improvement, execution and team building will ensure that SMS Assist continues to function seamlessly as we sign additional customers, many with thousands of service locations.”

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A.Pitson says:
Mar-28-2014 05:38 am

SMS Marketing I would like to thank you for the efforts you have made in writing this post about SMS Assist names former Dollar General exec as VP, facilities. I am hoping the same best work from you in the future as well. In fact your creative writing abilities has inspired me. http://www.experttexting.com/sms-marketing/

A.Pitson says:
Mar-28-2014 05:38 am

SMS Marketing I would like to thank you for the efforts you have made in writing this post about SMS Assist names former Dollar General exec as VP, facilities. I am hoping the same best work from you in the future as well. In fact your creative writing abilities has inspired me. http://www.experttexting.com/sms-marketing/

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OPERATIONS

Study: Consumers prefer prepaid, physical cards

BY Dan Berthiaume

Lewisville, Texas – Consumers prefer prepaid cards that can be used anywhere to gift cards from specific retailers and physical cards to digital cards.

According to the new “People Prefer Prepaid Rewards” study from Parago, more than half of shoppers prefer prepaid cards over gift cards from Amazon, iTunes, Target, Walmart, Home Depot and more. In addition, two out of three shoppers prefer physical cards over digital cards.

“We’re not surprised to confirm that consumers love prepaid card rewards; these cards are like cash and people enjoy the flexibility and convenience,” said Theresa Wabler, global director of marketing at Parago. “What was more unexpected was that, in an era of digital shopping, consumers still prefer physical over digital rewards. This report gives a clear directive to consumer-facing businesses: your customers are more likely to buy from you when rewarded with prepaid cards, sometimes even in values lower than other incentives.”

The shopper survey was completed in September 2013 via independent online delivery. More than 1,400 consumers (representative of the U.S. population by education, income and sex) responded to a 23-question survey that explored which rewards would affect their purchasing behaviors.

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Teamsters reject Wegmans contract

BY Dan Berthiaume

Rochester, N.Y. – Teamsters Local 118 members on Monday overwhelmingly rejected a contract offer from Wegmans Food Markets, Inc. that would eliminate the pensions of more than 900 Rochester employees and not provide health care for their spouses. Local 118 will immediately request the participation of the Federal Mediation and Conciliation Service to settle the outstanding contract.

"Our members flatly said no to an offer that would immediately cut their compensation package, eradicate our pension and leave our spouses’ health care in jeopardy," said Kevin McIntosh, Teamsters Local 118 business agent. By rejecting the contract, Teamsters Local 118 also authorized strike action.

Wegmans reports that it is offering a pay increase of more than 18%, although the contract would eliminate the $4.82 members have voluntarily diverted from wages to their pension fund. The company also refused to agree to contract language that would protect spouses under the contract. Wegmans faces unfair labor practice charges for violations of federal labor law that protect workers’ rights and prevent the company from unilaterally changing working conditions – in this case after workers protested the company’s proposal to eliminate their pension benefits. The charges will be investigated by Region 3 of the National Labor Relations Board in Buffalo, N.Y.

Teamsters Local 118, which represents more than 900 Wegmans warehouse workers, drivers and other skilled trades, has been in negotiations with Wegmans since March.

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