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Staples launches new price-match policy

BY Staff Writer

Framingham, Mass. — Staples announced a new price match policy that the company said ensures customers pay the lowest price – both in stores and online. Staples said it will price match items sold and shipped by Amazon.com or any retailer who sells products in both retail stores and online under the same brand.

“Staples is committed to offering great products at the best prices," said Alison Corcoran, senior VP of North American stores and online marketing, Staples. "Whether shopping in-store or online, Staples customers will be able to shop confidently, during the holiday season and beyond, knowing that we are providing them with all the right products and must-have gifts at the lowest prices.”

If Staples customers find a lower price on a new, identical item, they can show the Staples customer service desk associate the lower price at the time of purchase in a Staples store and Staples will automatically match the price. For a price match on Staples.com, customers are instructed to phone a certain phone number.

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NRF: Retailers will collaborate with law enforcement against terror

BY Dan Berthiaume

Washington, D.C. – The National Retail Federation told a congressional committee holding an Oct. 9 hearing on the terrorist attack at a Kenyan shopping mall that the safety of employees and customers is retailers’ top concern.

“Retailers face many threats; yet through a mix of technology, partnerships, preparation and training, retailers are able to ensure that they are able to respond to any threat,” said NRF VP Richard Mellor. “Retailers are committed to continuously improving their vigilance in order to stay ahead of those who wish to do harm to their businesses, their employees and their customers."

NRF works with local, state and federal agencies on a series of loss prevention priorities, from developing “active shooter” guidelines with the Department of Homeland Security to responding to both man-made and natural emergencies. NRF has also advocated for legislation in Congress to make organized retail crime, which has been linked to funding of criminal and terrorist organizations overseas, a federal offense.

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Home Depot receives EPA water award

BY Dan Berthiaume

Atlanta – The U.S. Environmental Protection Agency has recognized The Home Depot with a 2013 WaterSense Retail Partner of the Year award. The Home Depot was honored during the WaterSmart Innovations Conference for its commitment to water efficiency and outstanding efforts to support the WaterSense program during 2012.

“The Home Depot is committed to conducting business in an environmentally responsible manner through its stores and suppliers,” said Ron Jarvis, VP environmental, The Home Depot. “We are honored to win the WaterSense Partner of the Year Award for 2013. The Home Depot was the first major retailer to sell only WaterSense-labeled lavatory faucets, and we now sell WaterSense-labeled products in our nearly 2,000 retail locations across the United States."

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