OPERATIONS

Staples survey: Shoppers delay holiday mailing until last minute

BY Katherine Boccaccio

Framingham, Mass. — A survey by Staples of 1,000 American shoppers revealed that the majority tend to wait until the last minute to mail holiday gifts.

The Staples Winter Holiday Survey found that two-thirds of those polled confessed to sending holiday cards out too late and nearly half admitted to shipping gifts at the last minute.

Waiting in line to ship packages ranks as a top holiday headache, right alongside travel delays and endless holiday music. More than half of survey respondents cited waiting in line to buy stamps or ship gifts as a top holiday frustration, while 48% of survey respondents say they complete their holiday shipping in the middle of the season’s chaos or at the last possible minute.

Six-in-10 survey respondents say their holiday cards actually arrive too late.

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C.James says:
Mar-29-2013 04:23 am

There are some factors affecting this data. Majority of the people choose to go last minute shopping because many stores will have huge sale during this time. Others just can't get out from work or other personal circumstances. - Kale Flagg

C.James says:
Mar-29-2013 04:23 am

There are some factors affecting this data. Majority of the people choose to go last minute shopping because many stores will have huge sale during this time. Others just can't get out from work or other personal circumstances. - Kale Flagg

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OPERATIONS

HSN names retail veteran to CIO post

BY Katherine Boccaccio

St. Petersburg, Fla. — HSN announced Tuesday it has appointed Karen Etzkorn to the newly created position of chief information officer of HSNi, effective Jan. 3.

Etzkorn is charged with overseeing all aspects of information technology for HSNi’s two operating segments — HSN and Cornerstone.

Etzkorn was most recently senior VP and CIO for Ascena Retail. Prior to that, she was senior VP and CIO at Tween Brands and has also held senior technology roles at The Home Depot, Williams-Sonoma, Gap and Limited.

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Report: Target promotion with Neiman Marcus not off to spectacular start; in-store execution lacking

BY Marianne Wilson

New York — Early reports indicate that Target Corp.’s holiday promotion with Neiman Marcus is not off to the spectacular start that many industry experts had expected. The promotion includes some 50 gift items featuring works of 24 well-known designers from Marc Jacobs to Diane von Furstenberg to Judith Leiber.

“We were disappointed by in-store execution. The collection was tucked in the back of the store, shelves were full and messy, and we saw little traffic.” said Citigroup analyst Deborah Weinswig, in a MarketWatch report. Weinswig visited Target in New York.

In a Target store in suburban New Jersey (Clark), the collection was in the rear of the store, close to the fitting rooms. The apparel part of the collection was tightly packed together on display fixtures.

In the MarketWatch report, J.P. Morgan analyst Christopher Horvers sounded a note of optimism, and noted the collection, which officially launched on Dec.1, occurred at a time when there is typically a lull during the holiday shopping period. He said several items on Neiman Marcus’s website were listed as sold out.

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S.King says:
Jun-17-2013 09:30 am

This is very informative post and helpful for those who are searching for it.I away get wonderful information from your blog.I hope you will provide more information in future.Thank you for sharing. Topes estacionamiento

S.King says:
Jun-17-2013 09:30 am

This is very informative post and helpful for those who are searching for it.I away get wonderful information from your blog.I hope you will provide more information in future.Thank you for sharing. Topes estacionamiento

duyentran607 says:
Apr-20-2013 10:57 pm

In a Target store in suburban New Jersey (Clark), the collection was in the rear of the store, close to the fitting rooms. The apparel part of the collection was tightly packed together on display fixtures.ChatRandom

P.Lopez says:
Apr-10-2013 10:48 am

The promotion includes some 50 gift items featuring works of 24 well-known designers from Marc Jacobs to Diane von Furstenberg to Judith Leiber. ChatRandom

P.Lopez says:
Apr-10-2013 10:48 am

The promotion includes some 50 gift items featuring works of 24 well-known designers from Marc Jacobs to Diane von Furstenberg to Judith Leiber. ChatRandom

C.James says:
Mar-29-2013 04:38 am

To inform and remind customers about the products and services offered, promotion is an essential element in the business. - Kale Flagg

C.James says:
Mar-29-2013 04:38 am

To inform and remind customers about the products and services offered, promotion is an essential element in the business. - Kale Flagg

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Are you hiring seasonal employees this year?

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