OPERATIONS

Starbucks expands mobile payment options

BY Marianne Wilson

Seattle — Starbucks Corp. launched an application Wednesday that lets customers purchase goods with their Android smartphones. The company already has similar applications nationwide for BlackBerry and iPhone and iPod touch in January.

The application also allows customers to load their Starbucks loyalty card accounts, check card balances and find stores nearby, and it notifies customers of promotions and other discounts.

In addition, the company said that Safeway plans to rollout mobile payment in July at nearly 1,000 Starbucks cafes inside Safeway supermarkets across the United States.

Starbucks already uses the technology at its 6,800 company-owned stores and more than 1,000 cafes within Target stores.

“The expansion of our mobile payment footprint has been driven by customer interest and input. With the addition of Starbucks for Android to the Starbucks app line-up, a Starbucks mobile payment app may now be used on approximately 90 percent of smartphones currently in use,” said Adam Brotman, VP, general manager, digital ventures at Starbucks Coffee Co.

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OPERATIONS

Johnson’s departure leaves Apple without retail head

BY Marianne Wilson

New York City — Ron Johnson’s decision to leave Apple, where he serves as senior VP of retail, to take the reins of J.C. Penney Co. leaves the tech giant without a retail chief as it begins to ramp up its international expansion.

Apple plans to open 40 stores this fiscal year, with almost three-quarters of them outside the United States, the company announced in April. A big growth area is Asia.
Apple has said very little with regards to its plans to replace Johnson.

“We’ve got a great retail team in place and are actively recruiting for his replacement,” said Amy Bessette, a company spokeswoman in a Bloomberg report.

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OPERATIONS

Neiman Marcus names head of web and catalog division

BY Staff Writer

Dallas — Neiman Marcus has named former Williams-Sonoma executive John E. Koryl as president of its website and catalog division, Neiman Marcus Direct.

Koryl, 40, succeeds Gerald Barnes, who will become executive VP and chief merchant of Neiman Marcus Direct, which operates websites under NeimanMarcus.com, BergdorfGoodman.com, LastCall.com, Cusp.com and Horchow.com. The division also produces more than 80 catalogs annually for the Neiman Marcus and Horchow brands.

Koryl, who will join the company on June 20, was senior VP of e-commerce marketing and analytics at Williams-Sonoma.

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