OPERATIONS

Stewart’s Shops automates delivery scheduling

BY Dan Berthiaume

Saratoga Springs, N.Y. — Stewart’s Shops, a chain of 300 convenience stores offering gasoline and fresh and local dairy products and ice cream, has deployed Paragon Software’s Single Depot solution to automate the planning of daily and seasonal deliveries. Paragon’s software automates the manual process of planning and scheduling deliveries to the retail outlets, lowering mileage, reducing fuel usage, and improving truckload efficiencies.

“We have a tremendous amount of variables that affect delivery to each shop, such as time windows, delivery door restrictions, and vehicle restrictions, that go into planning,” said Ryan Faville, transportation manager at Stewart’s Shops. “With the Paragon software, we get a holistic look at our operations and have been able to make significant improvements in vehicle utilization. Optimizing routes with Paragon has helped us to considerably reduce miles driven.”

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OPERATIONS

Industry vets form Burke Gillis Juliano Group to assist retailers

BY Dan Berthiaume

Naples, Fla. – Retail and consumer products industry veterans Vince Burke, Jim Gillis and Rich Juliano have founded of the Burke Gillis Juliano Group, a global consultancy focused on the supermarket, mass retail, convenience, drug and specialty retail trade channels. Burke Gillis Juliano Group offers executive management, market strategy, mergers & acquisitions, private equity, business development, product marketing, trade relations and related services to retailers, suppliers and vendors in the U.S. and globally.

At the core of the new company are partners with senior retail and supply leadership experience. Vince Burke comes from Hallmark Cards and Rich Juliano worked at Supervalu, Genuardis Family Markets and Giant Eagle. Jim Gilli has broad consulting, P/L management, private equity and both public and private board experience.

“The Burke Gillis Juliano Group is drawing on decades of experience, contacts and market understanding to provide our clients with the best advice to meet their short-, medium- and long-term goals. Jim, Rich and I are personally involved with each engagement, virtually guaranteeing success,” said Burke.

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Euclid offers free offline customer analytics

BY Dan Berthiaume

SAN FRANCISCO – Brick-and-mortar customer analytics provider Euclid is introducing Euclid Express, a free analytics solution that provides retailers with insights into customer behavior and store performance. Using existing Wi-Fi, Euclid allows retailers to assess the offline impact of marketing activities, identify trends in store performance, and improve the overall shopping experience.

“Today’s businesses are talking about creating a multi-channel experience and tying the online and offline,” said Euclid CEO Will Smith. “However, a huge data gap still exists in the offline world. Retailers lack even the basic information to understand customer behavior in their stores. They need to go beyond analyzing transactions and basic door counts to create better customer experiences and improve store performance. Euclid Express provides access to these fundamental insights, making it free and easy to do smarter business.”

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