Study: Majority of Americans negatively impacted by dirty stores
Cincinnati — An overwhelming 99% of U.S. adults say poor cleanliness negatively impacts their perception of a retail store, according to a survey released Thursday. More specifically, dirty restrooms and unpleasant odor ranked as top annoyances over poor customer service, in the survey which was conducted by Harris Interactive for Cintas Corp.
When asked what experiences with poor cleanliness would negatively impact their perception of a retail store, 95% of respondents said unclean restrooms; followed by unpleasant odor (92%); poor customer service (90%); dirty floors (86%); dirty shopping carts (84%);, poor staff appearance (83%); spills or stains (81%); wet floors with no signage (76%); dusty surfaces (74%); and dirty glass and windows (68%).
“The retail industry is exceptionally competitive, so retailers must provide a pleasant shopping experience to attract and maintain loyal shoppers,” said Mike Thompson, senior VP Cintas Facility Services, Cincinnati. “This research affirms that maintaining a clean retail environment can significantly impact the success of a retail operation.”
Denny’s makes Cree LEDs preferred lighting standard
Durham, N.C. — Denny’s Corp. has chosen LED lights from Cree as the preferred lighting standard for all its new and remodeled stores across the United States. Cree’s six-inch downlights are being specified in various applications, including dining areas and restrooms.
“We evaluated numerous LED light fixtures from a variety of manufacturers to ensure that we chose the best possible product and partner for this major lighting specification,” explained Mitch Riese, corporate architect, senior manager of design & construction, Denny’s. “With the Cree LR6 fixture, we found the best value for our money, helping us deliver beautiful, warm light, while significantly reducing our energy consumption and maintenance requirements.”
Rooftop solar system to be built on Jersey Gardens outlet mall
Elizabeth, N.J. — Columbus, Ohio-based Glimcher Realty Trust has announced plans for the largest single-roof top solar system in North America to be built on the roof of Jersey Gardens in Elizabeth, N.J.
The 4.8MW solar array will generate enough power to offset 11% of the electrical consumption of the mall, according to Glimcher. Jersey Gardens, with 1.3 million sq. ft. of leasable space, is one of the largest properties in Glimcher’s regional mall portfolio, with tenants including Gap Outlet, H&M, Lord & Taylor Outlet, Neiman Marcus Last Call, Nike Factory Store and Saks Fifth Avenue Off 5th.
The addition of a solar array to Jersey Gardens was made possible through a partnership with Gerding Edlen Development and Gerding Edlen Sustainable Solutions, a subsidiary of Gerding Edlen.
Glimcher entered into a power purchase agreement with Clean Focus Corp. Under the agreement, Clean Focus will finance and own the system. All solar renewable energy credits and environmental benefits associated with the system will be owned by Clean Focus. Jersey Gardens will buy the electricity at a predetermined, predictable price, providing a long-term hedge against rising power prices with no initial capital investment.
The Jersey Gardens solar system will be designed, installed, and maintained by SunPower Corp. With an expected completion date of August 2011, SunPower will begin installing the SunPower T5 Solar Roof Tile system in February. The T5 Solar Roof Tile is the solar industry’s first non-penetrating rooftop product that combines a high-efficiency SunPower solar panel, frame and mounting system into a single, pre-engineered unit. Tilted at a 5-degree angle, the system will approximately double the energy generated per square meter compared with other systems that are mounted flat onto commercial rooftops.
“At 4.8-megawatts on a single rooftop, this is a milestone solar installation made possible with SunPower’s high-efficiency panels and T5 Solar Roof Tile System,” said Tom Leyden, managing director at SunPower. “By hosting this system, Jersey Gardens will reliably maximize its savings on electricity costs over the next 20 years or more.”
From its development, Jersey Gardens has been a leader in sustainability. The mall was built by Glimcher Realty Trust in 1999 on the site of a former landfill. Additionally, the property employs a robust recycling program and recently completed a light retrofitting to replace fluorescent and exterior neon lighting in an effort to manage its environmental footprint.