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Survey: Bergdorf Goodman Most Luxurious Retailer

BY CSA STAFF

New York City High net-worth consumers rated Bergdorf Goodman the most prestigious luxury retailer in the 2008 Luxury Brand Status Index (LBSI), released by the Luxury Institute.

Bergdorf loyals are enamored with the chain’s “level of personalization in service, and the quality of merchandise,” according to the survey.

Barneys New York and Neiman Marcus ranked second and third, respectively. Barneys has been shooting up the chart since last year, statistics show.

“Perhaps it is no accident that all the large luxury retailers that top the list are now owned by private-equity groups,” said Milton Pedraza, CEO, the Luxury Institute. “We find that private-equity investors think like owners and care deeply about customer-experience metrics, often more than their public company counterparts.”

Bloomingdales’s, Lord & Taylor, Nordstrom and Saks Fifth Avenue were also among the list’s top seven retailers.

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Kanter to leave Michaels end of May

BY CSA STAFF

IRVING, Texas Michaels Stores has announced that Harvey Kanter, evp and managing director, has decided to leave the company effective May 25 to pursue a top leadership role at another company.

Brian Cornell, ceo, said, “Harvey has made significant contributions to Michaels by assisting in our transformation to a consumer-driven organization and we appreciate his service. He has developed a strong team and we are confident they will ensure a smooth transition.”

Until Kanter’s replacement is named, the merchandising organization will report to Brian Cornell.

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Fresh & Easy boosts own-brand foods

BY CSA STAFF

EL SEGUNDO, Calif. Fresh & Easy Neighborhood Market confirmed reports that it will be adding new products to its stores announcing a new selection of fresh&easy own-brand foods to cater to increasing demand.

Following a great customer response and encouraging sales of fresh&easy own-brand food, the company is expanding the range with 250 additional products. Some of the new products include fresh prepared ready meals, new juices and brewed teas, soy and goat yogurt, and a range of ready-to-grill meats. .

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