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Survey: Big jump in perception of risk with m-commerce

BY Marianne Wilson

Boise, Idaho — While the mobile channel continues to grow in importance for retailers, do does their fear of fraudulent attacks and the realization that combating the risk requires specialized tools. Those are some of the findings from the 2nd Annual Mobile Payments and Fraud Survey.

The study, conducted By Kount, The Fraud Practice LLC and CardNotPresent.com, surveyed more than 1,000 merchants around the globe as well as service providers, card associations and issuers. Notable findings from the study include:

  • The mobile channel accounts for 20% of their business, double that of last year.
  • Sixty-six percent of the surveyed merchants actively support mobile, up by 30% from last year.
  • Thirty-two percent of respondents see mobile as riskier than standard e-commerce, up from 24% last year.
  • Thirty-two percent say fraud prevention specific to mobile is increasingly necessary, nearly double the findings of last year’s response.
  • Merchants that offer a mobile app for online shopping more than doubled from 21% to 54%, while nearly half of merchants now offer a dedicated mobile website.

"Clearly mobile commerce is a source of tremendous opportunity for online retailers and their focus on this channel has grown considerably each year," said Don Bush, VP of marketing, Kount. "Merchants also realize that fraud follows opportunity and there may be no greater opportunity for fraud today than in mobile. Protecting and growing your business requires a fraud solution that integrates with all mobile platforms without any impact to the customer experience or your business."

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Cardtronics named exclusive ATM services provider for Tedeschi Food Shops

BY Staff Writer

Houston – Cardtronics, Inc. has expanded its relationship with Tedeschi Food Shops, a Rockland, Mass.-based convenience store company. The broadened agreement names Cardtronics the exclusive ATM services provider for Tedeschi Food Shops. Cardtronics is the world’s largest retail ATM owner.

This agreement builds on a nine-year relationship between Cardtronics and Tedeschi Food Shops, during which Cardtronics has provided ATM processing services for the convenience store chain. With this relationship expansion, Cardtronics will provide a complete equipment refresh, replacing ATMs operated by Tedeschi Food Shops and one other bank vendor with machines owned and operated by Cardtronics, as well as add 56 new locations – for a total of 186 brandable ATMs.

Cardtronics’ portfolio of ATMs at Tedeschi Food Shops is immediately available to banks and credit unions interested in elevating brand awareness and surcharge-free account access through Cardtronics’ ATM branding programs.

Cardtronics is North America’s market leader in ATM branding for financial institutions and prepaid card programs seeking to extend their brands, as well as convenient and fee-free cash access for their cardholders. Across its Principal and Preferred Branding programs, card issuers have cumulatively branded a total of more than 20,000 Cardtronics-owned ATMs.

Bob Tedeschi, executive vice president and treasurer, Tedeschi Food Shops, said:
“We’ve elected to expand our relationship with Cardtronics and name them our exclusive ATM partner as a cost-effective way for us to manage the daily activity of our ATMs, as well as the cost of keeping a fleet up-to-date with compliance and other technology upgrades. Building on the long-term relationship we’ve enjoyed with Cardtronics is a smart way to provide a great experience for our customers and capitalize on marketing capabilities we did not previously possess.”

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Winter fails to freeze Dick’s Sporting Goods in Q4

BY CSA STAFF

Inclement weather has hurt some retailers’ quarterly sales results, but it has been no match for Dick’s Sporting Goods. The company’s fourth-quarter results exceeded the upper end of guidance range it provided in its third quarter press release.

Dick’s Sporting Goods reported consolidated net income of $138.6 million, or $1.11 per diluted share, for the 13-week period ended Feb. 1, exceeding its expectations of $1.04 to 1.07 per diluted share. Results also exceeded the company’s performance in last year’s fourth quarter, which had an additional week. For the 14-week period ended Feb. 2, 2013, the company reported consolidated net income of $129.7 million, or $1.03 per diluted share.

The company reported a net sales increase for the quarter of 7.9% to $1.9 billion compared to the prior-year quarter. On a 13-week to 13-week basis, net sales increased 12.5%. Adjusted for the additional week last year’s fourth quarter, consolidated same-store sales increased 7.3% — compared to last year’s increase of 1.2% — although the company was expecting a 3 to 4% increase. Adjusted same-store sales in the quarter for Dick’s Sporting Goods stores increased 7.9% while same-store sales at Golf Galaxy decreased 11.7%. E-commerce penetration for the quarter was 12.2% of total sales.

"We generated strong results in our fourth quarter, with record earnings per share of $1.11, above the upper end of the guidance range we provided in our third quarter press release, as our sales and merchandise margin exceeded our expectations," said chairman and CEO Edward W. Stack. "As we look to 2014, we believe our robust and growing omnichannel network and exciting merchandising opportunities will support double-digit growth in earnings."

In the fourth quarter, the company opened six new Dick’s Sporting Goods stores, one new True Runner store and closed three underperforming Golf Galaxy stores. The company also remodeled one Dick’s Sporting Goods store during the fourth quarter. As of Feb. 1, the company operated 558 Dick’s Sporting Goods stores in 46 states, with approximately 30.1 million sq. ft. and 79 Golf Galaxy stores in 29 states, with approximately 1.4 million sq. ft.

Looking ahead, the company anticipates reporting consolidated earnings per diluted share of approximately $0.51 to 0.53 in the first quarter of 2014, based on an estimated 124 million diluted shares outstanding. It also expects consolidated same-store sales to increase 3 to 4% in the first quarter of 2014, compared to a 3.8% decrease in the first quarter of 2013, adjusted for the shifted retail calendar due to the 53rd week in 2012. The company plans to open approximately eight Dick’s Sporting Goods stores, relocate one Dick’s Sporting Goods store and relocate one Golf Galaxy store in the first quarter of 2014.

For the full year, the company expects to open approximately 50 Dick’s Sporting Goods stores, relocate six Dick’s Sporting Goods stores and remodel five Dick’s Sporting Goods stores in 2014. The company also expects to open approximately eight Field & Stream stores, relocate two Golf Galaxy stores and open one Golf Galaxy store in 2014.

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