News

Survey: Costco tops popular chain store list

BY CSA STAFF

Yonkers, N.Y. A report released Tuesday by Consumer Reports said that more than 30,000 shoppers found Costco to be top notch among 11 of America’s most popular chain stores.

Fifty percent of Consumer Reports readers who shopped at Costco rated the value as “Excellent,” outscoring both Walmart and Kmart.

Costco was the only store judged much better than average for value.

In the survey, Walmart was the only chain to receive below-average quality scores in more than half of the product categories. Only about 10% of Walmart shoppers thought the store’s children’s clothing was excellent, for example. By contrast, 46% of Dillard’s shoppers thought the kids’ apparel was top-notch.

Surveyed shoppers said the prices at 10 other retailers, including J.C. Penney, Sears, Dillard’s and Meijer, were at least as good. Nearly three quarters of respondents who shopped at Walmart found at least one problem to complain about, and half had two or more complaints about the store or its staff.

Other key findings included: Costco, Dillard’s, Macy’s and Sears earned outstanding scores for merchandise quality.

In addition to a lack of sales help, the most prevalent problems according to respondents were that desired items were out of stock and that checkouts were jammed. Other problems cited in the report were difficult store layout, hidden price tags and lengthy returns.

keyboard_arrow_downCOMMENTS

Leave a Reply

J.Smirf says:
Apr-26-2013 01:07 pm

consumers would always have their best and number one pick in almost everything and when it comes to graphic printing booklet printing miami is consumers number one choice.

J.Smirf says:
Apr-26-2013 01:07 pm

consumers would always have their best and number one pick in almost everything and when it comes to graphic printing booklet printing miami is consumers number one choice.

K.Moore says:
Apr-16-2013 12:14 am

There are lots of best online. Online store are now becoming hit on consumers heads since it's more easy and it do not asks for more of their time. Just like also for online training and institutions that offers online courses. Where students can take their lessons and courses at their own pace and time. Agile Training is a big hit now for online courses.

K.Moore says:
Apr-16-2013 12:14 am

There are lots of best online. Online store are now becoming hit on consumers heads since it's more easy and it do not asks for more of their time. Just like also for online training and institutions that offers online courses. Where students can take their lessons and courses at their own pace and time. Agile Training is a big hit now for online courses.

C.Walker says:
Apr-05-2013 09:46 am

Costco and Sears are really doing great! auditions for kids

C.Walker says:
Apr-05-2013 09:46 am

Costco and Sears are really doing great! auditions for kids

T.Flores says:
Mar-20-2013 08:55 am

I believe that fifty percent of Consumer Reports readers who shopped at Costco rated the value as “Excellent,” outscoring both Walmart and Kmart.And I found out that consumers are longing for an idea on how can they buy instagram followers and how to get more followers on instagram fast as well.

T.Flores says:
Mar-20-2013 08:55 am

I believe that fifty percent of Consumer Reports readers who shopped at Costco rated the value as “Excellent,” outscoring both Walmart and Kmart.And I found out that consumers are longing for an idea on how can they buy instagram followers and how to get more followers on instagram fast as well.

C.Mann says:
Feb-13-2013 10:23 am

Honestly yes! Even in our community it's no doubt that people are more into buying at Costco. And I can't ask them why cause I'm a fan of Costco too. :) Carl Mann Freight Agent

C.Mann says:
Feb-13-2013 10:23 am

Honestly yes! Even in our community it's no doubt that people are more into buying at Costco. And I can't ask them why cause I'm a fan of Costco too. :) Carl Mann Freight Agent

TRENDING STORIES

Polls

Are you hiring seasonal employees this year?

View Results

Loading ... Loading ...
News

Tiffany’s Q1 profit sparkles

BY CSA STAFF

New York City Tiffany & Co.’s net income more than doubled in the first quarter as its revenue rose in the United States and soared 50% in Asia, the company said Thursday.

The jeweler said it earned $64.4 million in the three months ended April 30. That compares with $24.3 million a year earlier. Revenue rose 22% to $633.6 million.

Revenue in the Americas increased 22% to $315.3 million, versus a 31% drop in the year-ago period. Adjusted for currency fluctuations, revenue rose 20%, and same-store sales rose 15%, led by the flagship on New York’s Fifth Avenue, where the figure rose 26%.

In the Asia-Pacific region, which doesn’t include Japan, Tiffany’s revenue soared 50% to $122.3 million. During the first quarter, the company opened its third store in Shanghai; by the end of the period, it operated 11 stores in China. Company officials said that they plan to have a total of 30 stores in China within the next five years.

In Japan, revenue slipped 2% to $115 million. Business in Europe rose 25% to $68.6 million.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

TRENDING STORIES

Polls

Are you hiring seasonal employees this year?

View Results

Loading ... Loading ...
News

Best Buy Mobile enhances Web site

BY CSA STAFF

MINNEAPOLIS Best Buy Mobile has annouced the re-launch of BestBuy.com/Mobile. According to the company, the new Web site will include such new features as online purchasing and Instant Ship, the new online hub offers convenient, customer-focused solutions for on-the-go gadget shoppers.

Through the new Web site, customers can now purchase a mobile phone online and have it shipped to their home or they can pick it up in-store. For customers needing assistance while choosing their phone online, Best Buy Mobile has a dedicated call center to respond.

 

“The capabilities within the enhanced site in combination with our in-store experience give Best Buy something completely and totally unique in the mobile phone marketplace,” said Shawn Score, president of Best Buy Mobile. “Now, we are truly a multi-channel mobile phone retailer supporting customers when and where they choose to engage us.”

 

Best Buy’s Mobile Web site provides customers with a larger range of functions, which include:

    * Online purchases: Customers can purchase a mobile phone with a contract using online channels. Customers place their order, and can then choose to pick up in store or have their new phone shipped directly to their home.    * Instant Ship: With Instant Ship, if a customer comes in and is qualified for a device that is not available in-store, the device can be ordered and shipped directly from the Web site. Instant Ship online improves the options of phones and colors for customers, and allows customers to have their new handset delivered right to their home.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

TRENDING STORIES

Polls

Are you hiring seasonal employees this year?

View Results

Loading ... Loading ...