Target and Best Buy among speakers at annual cybersecurity summit
The Retail Cyber Intelligence Sharing Center (R-CISC) has announced featured speakers for its Retail Cyber Intelligence Summit, held October 3 – 4, 2017, in Chicago.
Among the keynote speakers are Rich Agostino, chief information security officer at Target Corp, who will lead a session titled, "Stepping into Leadership: Staying Ahead of Today's Threats and the Evolving CISO Role," and Kostas Georgakopoulos, CISO at Procter & Gamble, leading a session on the next evolution of information security.
The event will also include a panel discussion entitled, "The Importance of Women in Cybersecurity." Panelists include Deborah Dixon, senior VP and global CISO at Best Buy Co.; Roseann Larson, VP and CISO at VF Corporation; and Lauren Dana Rosenblatt, executive director and global head of cyber threat management at Estée Lauder Companies.
The panelists will discuss their journey into the field, the ways to eliminate barriers for aspiring female leaders and how the industry can help shift this trend for the future. According to Women’s Society of Cyberjutsu (WSC), women represent a mere 11% of the world’s information security workforce.
The 2017 Retail Cyber Intelligence Summit will bring together 200 CISOs and their teams from the greater retail and consumer services industries — including restaurants, hospitality, gaming properties, consumer product manufacturers and more — to share best practices, gain insights and, most importantly, network with other information security professionals to build trust.
“Our annual Summit provides the perfect opportunity to continue to develop and build solid peer-to-peer relationships within our community, with the government and cross-sector relationships, helping to expand the real-time sharing of cyber threat intelligence and better protect the industry as a whole,” said Suzie Squier, executive director of R-CISC. “The agenda addresses the key challenges and issues of strategic retail leaders and tactical practitioners.”
The R-CISC is the trusted cybersecurity community for retailers, consumer product manufacturers, grocers, hotels, restaurants, and cybersecurity industry partners worldwide.
More Information on the 2017 Retail Cyber Intelligence Summit can be found on Summit.r-cisc.org.
Discount giant’s inventory replenishment efforts are ‘top shelf’
Walmart is ensuring all in-store merchandise is ready for shoppers when they want to make a purchase.
The discount giant manages “millions” of items — making for a complex process behind the scenes. It's a process that requires constant monitoring, "and can sometimes take associates away from the sales floor where they would otherwise be helping customers,” Cristy Brooks, senior director – innovations development, Walmart U.S., wrote in a blog post on the company's website.
As a result, Walmart is experimenting with new processes to streamline in-store replenishment. Its “Top Stock” system moves back-stock inventory to the top shelves on the sales floor.
“By keeping additional merchandise closer to where it’s sold, we can maintain fuller shelves while keeping a better in-the-moment read on inventory,” Cristy explained.
The extra space now available in the back room is being leveraged in different ways. For example, some stores are using the space to support the retailer’s growing pickup service of online grocery orders — a program that requires adequate space for fulfillment and order storage.
Top Stock also reduces Walmart’s rental of temporary inventory trailers. Now the chain uses “a small fraction of what it was just a few years ago,” Brooks wrote.
Top Stock also frees up space that can be used for Walmart’s career-building education program. For example, the chain's store in Morrisville, North Carolina, reduced inventory in its back room by 75% within two months of implementing the system. With the available space, it was able to open an Academy for associate training.
“When we commit to coming up with unexpected ways to do the small things better, we not only become smarter and more efficient, but create a big win for our customers at the same time,” Brooks added.
Starbucks’ Schultz in emotional address on Charlottesville
Howard Schultz, the politically progressive — and famously outspoken — founder of Starbucks Coffee Corp., weighed in on the rally and violence in Charlottesville, Virginia, and its aftermath in an emotional speech to company employees.
Speaking at a standing-room only employee forum, Schultz did not specifically blame or criticize the President, saying he would let his (the President’s) actions speak for themselves. But the legendary retailer left little doubt of how he felt.
"What we witnessed this past weekend … is against every sense of what is right," Schultz said. "My fear is not only that this behavior is being given permission and license, but its conduct is being normalized to the point where people are no longer hiding their face. We’ve all seen pictures of the KKK in the South … they were hiding because they were afraid to be outed. People are no longer afraid."
The forum, titled "Hate Has No Home Here" and held at the Starbucks Support Center in Seattle, was designed as a space where employees could share their thoughts on the tragedy in Charlottesville, Virginia. More than 500 associates attended, with an additional 1,000 people in overflow areas.
In his remarks, Schultz invoked the Holocaust, and passed around a rock that he brought back from his visit to the Auschwitz concentration camp in Poland some 17 years ago.
"I come to you as an American, as a Jew, as a parent, as a grandparent, as an almost 40-year partner of this company," Schultz said in opening remarks at the event. "I come to you with profound, profound concern about the lack of character, morality, humanity and what this might mean for young children and young generations."
Schultz went on to say that "the moral fiber, the values, and what we as a country have stood for is literally hanging in the abyss. We are at a critical juncture in American history."
Schultz told employees that it was hard to maintain an optimistic view about the future in light of the current storm, but he still is.
"I raise my hand, and I say I am optimistic about our country and the true promise of America," he said.
Employee forums are a tradition at Starbucks. Schultz and Kevin Johnson, Starbucks' new CEO, hold them quarterly at the company’s headquarters and regularly in regions around the world.
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