OPERATIONS

Teavana president joins Starbucks board

BY Staff Writer

Cincinnati – Annie Young-Scrivner, executive VP of Starbucks Coffee Company and president of its Teavana business, has been elected to the Macy’s Inc. board of directors. The addition of Young-Scrivner brings the size of the Macy’s board of directors to 11 members.

“Annie Young-Scrivner is an extraordinarily talented executive and business leader with an impressive track record of success in marketing, brand-building and innovation on a regional, national and international level,” said Terry J. Lundgren, Macy’s Inc. chairman and CEO. “She will be a significant asset to our company, given the important role that our directors play in guiding the company’s strategic direction in satisfying emerging consumer demand.”

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Target further incentivizes customers to shop online

BY CSA STAFF

Target is giving customers added incentive to shop online by offering free shipping for all orders of $50 or more.

The new policy, which takes effect immediately, excludes oversize and heavy items, which will be subject to a handling fee.

“We’ve heard from guests they don’t fully understand our shipping policy — so we’ve changed it to make it simpler and reduce the friction in making purchases on the site,” said Jason Goldberger, SVP, Target.com and Mobile. “Providing our guests a better free shipping offer is just one of the many ways we continue to improve the Target.com experience.”

In addition to the new shipping policy, consumers can shop online from a large selection of in-store items and arrange to pick them up in stores. Target also recently expanded its online subscriptions service for items such as diapers and coffee. Additionally, Target.com returns are already free via postal service or by visiting a Target store.

Guests who use a REDcard credit or debit card will continue to receive free shipping and 5% off their online purchases.

Target operates 1,916 stores: 1,789 in the United States and 127 in Canada.

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Macy’s adds Starbucks exec to board

BY CSA STAFF

Macy’s has added Annie Young-Scrivner, EVP of Starbucks Coffee Company and president of its Teavana business, to its board of directors.

"Annie Young-Scrivner is an extraordinarily talented executive and business leader with an impressive track record of success in marketing, brand-building and innovation on a regional, national and international level. She will be a significant asset to our company, given the important role that our directors play in guiding the company’s strategic direction in satisfying emerging consumer demand," said chairman and CEO Terry J. Lundgren. "Most striking is Young-Scrivner’s consistent level of achievement in driving business results in every step of her career. At Macy’s, she will be part of an unusually diverse board that keenly understands the dynamic customer marketplace served by our omnichannel brands. Moreover, we expect she will be an inspiration to the talented individuals who are advancing through the ranks of leadership at Macy’s and Bloomingdale’s."

The addition of Young-Scrivner brings the size of Macy’s board to 11 members. Of the 10 independent directors, five are women.

In February 2014, Young-Scrivner was appointed president of Teavana, which was acquired by Starbucks a year ago, with more than 350 stores in the U.S., Canada, Mexico and the Middle East. Young-Scrivner has served in several of the company’s key leadership roles since 2009, including president, Starbucks Canada; president, Tazo Tea, and as Starbucks global chief marketing officer.

From 1990 through 2009, Young-Scrivner held various roles at PepsiCo, starting as a sales and marketing intern at Frito-Lay and advancing to VP and GM of PepsiCo’s Target team, chairman and region president for PepsiCo Foods in Greater China (based in Shanghai), and chief marketing officer and head of sales for Quaker Foods and Snacks Division.

Young-Scrivner’s first job while in college was as a sales associate at The Bon Marche department store in Seattle, which today is part of Macy’s. She earned her bachelor’s degree in business administration from the University of Washington in 1991, and her MBA from the University of Minnesota in 2003. She has continued her executive education at Yale, Darden School of Business, and the International Institute for Management Development (IMD) Business School in Switzerland.

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