Top four items on retail tech wish list
Self-checkout technology tops the list of items that IT professionals would like to see in use over the next year, according to a poll by CompCom.
“It’s perhaps not surprising to see self-checkout rise to the top in the poll, since paying for purchases is probably the least pleasurable part of the shopping experience, and making the process as quick and easy as possible is increasingly important to retailers," said Tom Alvey, senior VP, retail solutions group at CompuCom.
Respondents to the CompuCom poll were asked, “Which new retail technology would you most like to see in use in the next year?” Here is how their answers broke down:
• Self-checkout technology – 43%
• Interactive/personalized signage and displays – 21%
• Interactive fitting rooms – 19%
• Shopping from new screens – 17%
"As we talk to retail clients about the ‘store of the future,’ customization and speed emerge as key themes," added Alvey. "And self-checkout equipment emerged as an important enabling technology – along with technologies such as mobile payments, digital coupons and signage, self-service kiosks and more – which aligns with these poll results."
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Target makes history with data breach settlement
Target Corp. has resolved its 2013 data breach with a deal that represents the largest multi-state data breach settlement in history.
The retailer agreed to pay a total of $18.5 million to settle the case. The money will go to 47 states and the District of Columbia, with California receiving the largest share of the settlement, more than $1.4 million.
The agreement also requires Target to develop, implement and maintain a comprehensive information security program aimed at encrypting and securing customer data. The retailer has already implemented these measures.
The massive breach occurred in late 2013, between November 27 and December 15. It affected more than 41 million customer payment card accounts and exposed contact information for more than 60 million customers.
In addition to causing Target to overhaul its security measures, the breach is largely seen as one of the elements that led to the exit of Gregg Steinhafel, Target's then-CEO and chairman, who resigned in May 2014.
“We’re pleased to bring this issue to a resolution for everyone involved,” stated Target spokeswoman Jenna Reck. "The costs associated with this settlement are already reflected in the data breach liability reserves that Target has previously recognized and disclosed.”
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