STORE SPACES

Top Must-See Stores … New York City Edition

BY Marianne Wilson

From ultra-lux boutiques to fast-fashion emporiums, New York City saw an influx of new stores this past year. Here’s Chain Store Age editor Marianne Wilson’s list of top new must-see stores in the city:

Aritzia: At 13,000-sq.-ft., this is the Canadian on-trend apparel retailer’s largest store in the world. The design, according to the company, revolves around a “metaphysical theme inspired by natural phenomena.” Fittingly, there is an installation of giant mushrooms — hand carved from cherry wood — just inside the entry. One of them is 30 ft. tall, extends from the lower level of the store, and serves as a canopy over the lounge on the upper level. (600 Fifth Ave.)

Burton Snowboard: Burton’s renovated SoHo flagship is a showcase for the brand’s homey New England image. Featured elements include a vintage chairlift, a wood cabin made from reclaimed timbers and a snowboard fabrication press. (106 Spring St.)

C. Wonder: The brand’s second Manhattan location is even more whimsical and colorful than the first. With decor that includes polka-dot horses, multicolored striped zebras and 6-ft. logo teddy bears, the 8,000-sq.-ft. store personifies C. Wonder’s fun, upbeat personality. (Shops at Columbus Circle, 18 Columbus Circle)

Fivestory: Inspired by the Paris concept shop Colette, this is an upscale, one-of-a-kind luxury emporium that sells clothing, accessories and home decor for men, women and kids. The space is sleek and elegant. (18 E. 69th St.)

Lladró:
Spanish porcelain maker Lladró’s new boutique is a study in glass and marble with an all-white palette that is both warm and inviting. The store was designed by designer Jaime Hayon, who was hired by the company in 2006 to oversee and give an updated look to new collections. (500 Madison Ave.)

Melissa: The SoHo outpost (and first U.S. location) of Brazil’s much-loved footwear brand is a sleek, all-white space designed to feel like an ultra-modern, urban cave. The company’s signature plastic shoes (made from recyclable PVC in dozens of colorful shades) are displayed on gallery-like pedestals. (102 Greene St.)

Nike Running: Dedicated to running, the two-level store carries everything and anything needed to pound the pavement. It combines eco-friendly decor with high-tech services, including gait analysis at a digital service station. (156 Fifth Ave.)

Owen: Making its retail debut, Owen offers a carefully edited assortment of up-and-coming brands for stylish men and women. The central element of this 1,800-sq.-ft. Meatpacking District space is a continuous surface made of 25,000 stacked paper bags that arches from floor to ceiling. The honeycomb-like structure makes a dramatic contrast with the existing industrial brick-and-concrete shell. (809 Washington St.)

Piperlime: Gap Inc.’s online retailer goes physical with its first brick-and-mortar location. The 4,000-sq.-ft. store has a clean, modern feel, and offers a curated selection of apparel and accessories. In-store kiosks link directly to Piperlime.com, giving shoppers access to additional product. Orders placed in-store receive free overnight shipping. (121 Wooster St.)

Rookie USA: A new kids-only sports store, Rookie USA is outfitted with an array of fun, high-tech gadgets. Kids can shoot hoops at a virtual basketball court, use interactive touch screens and get basketball tips from a life-sized “virtual” image of New York Knicks player Carmelo Anthony. (808 Columbus Ave.)

Superdry: This two-level, 14,000-sq.-ft. space — the British fast-fashion retailer’s largest U.S. store to date — has a hip, eclectic environment that includes oversized jam jar chandeliers and triple patchwork tables made from reclaimed wood. (729 Seventh Ave.)

Super Trash: The trendy Dutch women’s apparel brand makes its U.S. debut in a loft-like 2,300-sq.-ft. space, complete with a whitewashed brick wall, white sofas and gold-accented white fixtures. (29 Spring St.)

Ted Baker: The quirky British brand’s three-level, 7,000-sq.-ft. flagship is designed to replicate a 1920s-era London townhouse. The men’s wear area recalls a scullery, with rows of butler’s bells on the walls, and pots and pans at the bottom of display racks. (595 Fifth Ave.)

Tommy Bahama: The island-inspired brand’s first store in the Big Apple, it’s also its biggest location so far, with 5,000 sq. ft. of retail and a 1,300-sq.-ft. bar on the first floor, and 6,700-sq.-ft. restaurant on the second. The design emulates the light, airy and relaxed feel of the brand. Paying homage to the city, the facade features louvered screens created from reclaimed wood from New York’s famed Coney Island boardwalk. Don’t miss the 14-ft. fallen elm tree that’s been repurposed as a display fixture. (551 Fifth Ave.)


Click here to see photos of many of the stores listed above.

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duyentran607 says:
Apr-20-2013 11:07 pm

chat random
Burton's renovated SoHo flagship is a showcase for the brand's homey New England image. Featured elements include a vintage chairlift, a wood cabin made from reclaimed timbers and a snowboard fabrication press. chat random

P.Lopez says:
Apr-09-2013 05:56 pm

chatrandom
The store was designed by designer Jaime Hayon, who was hired by the company in 2006 to oversee and give an updated look to new collections. chatrandom

P.Lopez says:
Apr-09-2013 05:56 pm

The store was designed by designer Jaime Hayon, who was hired by the company in 2006 to oversee and give an updated look to new collections. chatrandom

M.Mirevski says:
Mar-10-2013 03:44 pm

The reduction switch in a
The reduction switch in a super scanner is used to minimize sensitivity interference. What are the accessories required in metal detecting?Among the accessories required for metal detecting are gloves, probe, knife, gator digger, and ground cloth. our site Each of these will be explained below. Well low and behold it was like someone had replenished the ground with coins.

M.Mirevski says:
Mar-10-2013 03:44 pm

The reduction switch in a super scanner is used to minimize sensitivity interference. What are the accessories required in metal detecting?Among the accessories required for metal detecting are gloves, probe, knife, gator digger, and ground cloth. our site Each of these will be explained below. Well low and behold it was like someone had replenished the ground with coins.

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News

Why Consumer Reports Is Wrong About Extended Warranties

BY CSA STAFF

By Joe Erdeman

In its December issue, Consumer Reports warns consumers to be wary of the extended warranty sales pitch during the holiday season. But retailers may want to warn their customers not to believe everything they read.

The publication suggests that only a few consumers benefit from the peace of mind and protection that extended warranties provide. The numbers, however, tell a different story. In reality, millions of consumers enjoy the benefit of product protection. About 250 million extended service plans are sold annually to protect consumer electronics, according to the Service Contract Industry Council.

For decades, extended warranty providers have been plagued by claims that service plans provide little value to consumers. But attempts to discourage consumers from purchasing extended warranties – or retailers from making the offer on the showroom floor – may deny consumers the services they want and deserve.

As a leader in the protection services industry, we have found that extended warranties improve the ownership experience. Extended warranties are much more than just break/fix insurance policies. They provide a wide variety of coverage and services that last long after the manufacturer’s warranty expires. Many offer extras like 24-hour technical support and self-help tutorials, remote diagnostics and on-line data backup services that increase the enjoyment consumers experience with the products they own. Consumers who buy protection along with their products enjoy greater peace of mind and a longer, more satisfying relationship with their purchases.

Let’s face it. Even the most well-made products have been known to fail, as evidenced by the high volume of repairs and replacements we handle each year. Exactly when a product will fail is not only impossible to predict but hard to understand, according to Wired magazine. Variables such as how it is used, where it was constructed and what external conditions it was exposed to all contribute to product lifespan. Products tend to last a lot longer when they are maintained and serviced properly. Many extended warranties offer routine maintenance to keep products working properly as long as possible.

Today’s high-end electronic devices are made with delicate, intricate components that are more prone to malfunction than older technology. Since many of these gadgets are also smaller in size, they are easier to mishandle or damage — especially in the hands of teenagers and young children. Retailers generate goodwill each time a protection plan comes to the rescue in today’s wired world.

As products become more sophisticated, they also are more expensive to repair. Extended warranties take the guesswork out of service. Replacing a laptop hard drive can run about $200. A tablet’s main board costs about $300, a refrigerator compressor about $500 and an LCD TV control box about $560, according to industry reports. At a cost of about 10-20 percent of a product’s purchase price, extended warranties are less expensive than typical repair costs, and the service plan often pays for itself after only one repair. The front-end purchase of a warranty adds one-stop, retail convenience for shoppers.

Finding a qualified repair technician can be a challenge, as the pool of trained service providers for high-end electronics and devices has diminished. Extended warranties eliminate the difficulty of locating a qualified service technician by offering a national network of certified, fully vetted repair providers. Consumers can also take advantage of in-store or a depot repair, with no out-of-pocket expenses – including shipping.

Self-help is also an option. A simple call to the extended warranty provider’s 24-hour technical support line can provide the remote help consumers often need. Extended warranties offer a variety of technical support services, and in many cases, consumers can receive answers to their questions and resolve technical issues themselves. Every product repaired is one less item that is returned to the store, reducing operating costs for retailers and hassle for the consumer.

Some “consumer advocates” advise shoppers that their credit cards will serve to protect their product purchases. The fact is, credit card product protection is quite limited. Only half of credit card companies cover all of their cardholders, and not all products are covered. In many cases, the manufacturer’s warranty is only extended for up to one year. Service plan coverage can extend above and beyond the basic manufacturer’s warranty for several years and cover a wide variety of perils.

Credit card coverage excludes wear and tear, accidental damage and power surges. And unlike extended warranties, credit card protection policies may not cover related expenses such as food spoilage for a malfunctioning refrigerator, or shipping costs, which can run as much as $97 for a 10-pound package. Extended warranties often cover shipping or assign repairs to a local technician with no shipping required, and they typically include a no-lemon policy, replacing the product if it fails three times in 12 months.

Yes, extended warranties are a great way to enhance retailer revenue, but they are designed with consumers in mind. They offer a much wider variety of protection than they are given credit for, and consumers who make the decision to purchase them are very often glad they did. Retailers that offer service plans create a competitive edge by strengthening customer relationships and enhancing brand loyalty. In today’s marketplace, value-added services like extended warranties can differentiate retailers and keep consumers coming back for a lifetime.

Joe Erdeman is president of Assurant Solutions’ extended protection business.

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OPERATIONS

Report: Target promotion with Neiman Marcus not off to spectacular start; in-store execution lacking

BY Marianne Wilson

New York — Early reports indicate that Target Corp.’s holiday promotion with Neiman Marcus is not off to the spectacular start that many industry experts had expected. The promotion includes some 50 gift items featuring works of 24 well-known designers from Marc Jacobs to Diane von Furstenberg to Judith Leiber.

“We were disappointed by in-store execution. The collection was tucked in the back of the store, shelves were full and messy, and we saw little traffic.” said Citigroup analyst Deborah Weinswig, in a MarketWatch report. Weinswig visited Target in New York.

In a Target store in suburban New Jersey (Clark), the collection was in the rear of the store, close to the fitting rooms. The apparel part of the collection was tightly packed together on display fixtures.

In the MarketWatch report, J.P. Morgan analyst Christopher Horvers sounded a note of optimism, and noted the collection, which officially launched on Dec.1, occurred at a time when there is typically a lull during the holiday shopping period. He said several items on Neiman Marcus’s website were listed as sold out.

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S.King says:
Jun-17-2013 09:30 am

This is very informative post
This is very informative post and helpful for those who are searching for it.I away get wonderful information from your blog.I hope you will provide more information in future.Thank you for sharing. Topes estacionamiento

S.King says:
Jun-17-2013 09:30 am

This is very informative post and helpful for those who are searching for it.I away get wonderful information from your blog.I hope you will provide more information in future.Thank you for sharing. Topes estacionamiento

duyentran607 says:
Apr-20-2013 10:57 pm

ChatRandom
In a Target store in suburban New Jersey (Clark), the collection was in the rear of the store, close to the fitting rooms. The apparel part of the collection was tightly packed together on display fixtures.ChatRandom

duyentran607 says:
Apr-20-2013 10:56 pm

ChatRandom
In a Target store in suburban New Jersey (Clark), the collection was in the rear of the store, close to the fitting rooms. The apparel part of the collection was tightly packed together on display fixtures.ChatRandom

P.Lopez says:
Apr-10-2013 10:48 am

ChatRandom
The promotion includes some 50 gift items featuring works of 24 well-known designers from Marc Jacobs to Diane von Furstenberg to Judith Leiber. ChatRandom

P.Lopez says:
Apr-10-2013 10:48 am

The promotion includes some 50 gift items featuring works of 24 well-known designers from Marc Jacobs to Diane von Furstenberg to Judith Leiber. ChatRandom

C.James says:
Mar-29-2013 04:38 am

To inform and remind
To inform and remind customers about the products and services offered, promotion is an essential element in the business. - Kale Flagg

C.James says:
Mar-29-2013 04:38 am

To inform and remind customers about the products and services offered, promotion is an essential element in the business. - Kale Flagg

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