Tops Friendly Markets renews IT agreement with HP
Palo Alto, Calif. — HP Enterprise Services Monday announced Tops Friendly Markets, the New York-based supermarket chain with stores in New York and Pennsylvania, has signed a seven-year applications and infrastructure technology services contract valued in excess of $80 million that gives the retailer flexibility to transform its business processes to drive growth.
With this agreement, HP will continue to provide a full suite of applications management via a multi-tiered platform, including mainframe, midrange server and web hosting in support of Tops’ business.
“The supermarket segment’s competitive nature requires us to be flexible and instantly meet time-sensitive customers’ dynamic needs as well as compliance requirements,” said Kevin Darrington, COO, Tops Friendly Markets, which operates 127 full-service supermarkets and five franchise locations “HP will help us transform our processes and applications environment so we can stock our shelves with the products customers demand while lowering costs and maintaining our neighborhood grocer feel.”
HP will provide applications management services to maintain the Tops environment, including its retail, supply chain, marketing and merchandising applications. These services help Tops gain control over applications and enable flexibility to adapt to new opportunities.
The agreement also includes a number of infrastructure management services that will simplify the Tops technology environment. HP will continue providing managed mainframe and server management services to host systems that operate Tops’ major retail operations. Tops also will use leveraged services for remote network monitoring and management support from HP.
Rockport taps Demandware for e-commerce platform
Woburn, Mass. — Demandware announced that Rockport has selected Demandware Commerce as its new e-commerce platform.
Replacing its legacy ecommerce solution, Rockport chose Demandware Commerce for its efficient and flexible on-demand model and the ability to gain more control over their overall merchandising and marketing initiatives. New features of the re-launched Rockport.com site will include enhanced customer profiles, trend-driven merchandising, ability to compare selected shoes and send to a friend for help in choosing from multiple styles and product ratings and reviews to name a few.
"Working with a partner who could give us control over our ecommerce initiatives and support our growth strategy was a key factor in our overall decision,” said Peter Shea, head of e-commerce, Rockport, Canton, Mass. "Demandware provides the perfect combination of powerful e-commerce functionality and operational efficiency that will allow us to focus on growing the channel. This implementation will immediately take our e-commerce operations to the next level and enable us to keep up with the increasingly sophisticated demands of today’s consumer.”
Supervalu announces executive change
Minneapolis — Supervalu announced that Janel Haugarth, executive VP, president and COO of the company’s supply chain services organization has been named executive VP merchandising and logistics. Steve Jungmann, who had held the position of executive VP merchandising, will leave the company effective immediately.
In her new role, Haugarth will be responsible for all merchandising activities across the company’s traditional retail and independent retail businesses. This move consolidates the leadership of all of the company’s merchandising activities, with the exception of Save-A-Lot, under the leadership of a single executive VP. Haugarth will continue to oversee all of the company’s supply chain and logistics operations, and will report directly to Supervalu CEO Craig Herkert,