STORE SPACES

Tourneau selects YCD Multimedia’ s digital signage platform to create unique customer experience

BY Marianne Wilson

New York — YCD Multimedia announced that watch retailer Tourneau, has selected YCD’s C-nario Messenger digital signage platform as the engine behind a unique video display in its new concept store in South Coast Plaza, Costa Mesa, Calif. The integrator was Media Services Worldwide, a U.S. provider of design, integration and installation services.


The video display comprises four screens in a row, displaying synchronized content of clips and images across the entire configuration. The video display is part of Tourneau’s new store design, making the process of watch-shopping more inviting and interactive, departing from the traditional "behind the counter" client/sales relationship to a more personalized experience.


The new installation joins another implementation of C-nario Messenger at Tourneau’s Tconcept store on Madison Avenue in New York City. This store includes YCD-based four video walls. The watch retailer also plans to implement YCD’s platform in its store on 57th Street in New York.

“Using sophisticated video displays is part of our effort to modernize the experience of watch purchasing,” said Jason Filiano, IT manager, Tourneau NY. “Our reputation is based on more than 100 years of high quality, excellent service and satisfied customers. Adopting new technologies for our stores is another milestone in providing the best customer experience.”

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N.Debolt says:
Mar-14-2013 09:20 am

The signage with channel
The signage with channel letters is a unique products of 2013 for the customer service deals for incomparable things that they didn't saw from other company.

N.Debolt says:
Mar-14-2013 09:20 am

The signage with channel letters is a unique products of 2013 for the customer service deals for incomparable things that they didn't saw from other company.

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Griffin Technology chooses Revel Systems Ipad POS solution for U.S.-based stores

BY Marianne Wilson

San Francisco — Revel Systems, a provider of iPad point-of-sale solutions, announced that its cloud-based POS system has been chosen by Griffin Technology and is now live in its five United States-based MicroStores.

Revel Systems’ POS solution connects the retail locations through its cloud-based system so that data can be easily pulled in real-time, a major benefit over other server-based solutions.

"Griffin prides itself on being a technology innovator, so we had very high expectations for every aspect of our new MicroStores," said Jeff Herrick, Information Systems Manager at Griffin Technology. "After reviewing our vendor options, we found Revel Systems’ iPad point-of-sale systems to be the most customizable solution, especially with the convenient integration to our existing back-end system. We’ve truly enjoyed the POS installation with Revel and are quite satisfied with the end result at our MicroStores."

The Griffin MicroStores, which opened in San Jose, Seattle, San Francisco, Nashville and Annapolis, are Griffin’s first U.S.-based stores and currently have the Revel POS systems live with plans to expand to additional Griffin stores in 2013.

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P.Rogers says:
Mar-20-2013 05:56 am

This is interesting. I have
This is interesting. I have been waiting for this news some time now.Good to hear that it's finally operating. - Michael Courouleau

P.Rogers says:
Mar-20-2013 05:56 am

This is interesting. I have been waiting for this news some time now.Good to hear that it's finally operating. - Michael Courouleau

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Pitney Bowes wins big postal contract

BY CSA STAFF

STAMFORD, Conn. — Pitney Bowes has landed a six-year contract with the U.S. Postal Service.

In accordance with the contract, valued at up to $32 million for meters and meter supplies, Pitney Bowes will provide USPS with support and maintenance of its network of postal meters. USPS will be able to nationally standardize its meter needs using a single leading edge design. The contract also includes the provision of systems and support to meet the U.S. Joint Military Postal Command’s needs nationally and internationally.

Pitney Bowes will provide 24/7 web support as well as a dedicated call center support for the postal service. An automated electronic ordering and invoicing system will be implemented to ensure effective deployment and reduce manual processes.

“We are extremely pleased to be able to provide the U.S. Postal Service with precisely the automated technology it requires to meet the needs of today’s retail customer as well as the men and women of the military,” said Pat Brand, president, North American Mailing, Pitney Bowes.

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