OPERATIONS

TownShoes selects PeopleAnswers to improve employee recruiting process

BY Staff Writer

Dallas — PeopleAnswers and Canada-based Town Shoes, which sells under Town Shoes and The Shoe Company, announced a software licensing agreement for the retailer to use the PeopleAnswers’ human-relations solution in its 124 stores across Canada for pre-employment screening and employee selection.

“As a growing retailer in a very competitive industry, it’s critical to have a standard – and efficient – hiring process across all of our stores to improve the quality of our hires and maintain our unique store brands,” said Yvonne Faulkner, VP sales and operations, Town Shoes.

Town Shoes will use the PeopleAnswers assessment test to prescreen and hire manager and associate job candidates who share many of the same behavioral traits with its current strong performers. With candidates taking the assessment test, Town Shoes expects to see higher employee retention and sales. Hiring managers will also use PeopleAnswers as a guide for interview content and employee development.

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OPERATIONS

Safeway announces change in leadership at Von’s

BY Staff Writer

Pleasanton, Calif. — Safeway announced that Tom Keller, president of the company’s Vons Division, will retire after more than 40 years of service in the food industry, effective Feb. 1.

Gary Rocheleau, currently VP, retail merchandising execution, will lead Vons on an interim basis.

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OPERATIONS

Conn’s to close five stores

BY Staff Writer

Beaumont, Texas — Conn’s announced that it plans to close five underperforming stores during January 2012.

“The closing of the five stores this month is a continuation of our previously communicated plan to evaluate our existing store base and close or relocate underperforming stores. Additionally, we are progressing on our plans to open five to seven new stores in fiscal 2013, in areas with compelling demographic characteristics that we believe are favorable to our business model,” commented Theodore Wright, the company’s CEO.

The stores, which had average annual revenues of $5 million per location, and are located in Edmond, Okla.; Houston; San Antonio; and two in Dallas. Once the stores are shuttered, Conn’s will have 64 retail locations.

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